Accounts Receivable Specialist

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Submit client invoices and account statements accurately and promptly.

• Monitor the aging of accounts receivable and prioritize collection efforts.

• Follow up with clients regarding overdue invoices and outstanding balances.

• Investigate and resolve inquiries related to billing, payment discrepancies, unapplied cash, credits, and account issues.

• Reconcile customer accounts and accurately document and apply transactions.

• Collaborate with Sales Representatives, Project Managers, and internal teams to address discrepancies, collect payments, and resolve customer account matters.

• Identify accounts needing further attention and recommend escalation, third-party collections, bad debt placements, or write-offs.

• Maintain records of collection activities, customer communications, reconciliations, and dispute resolutions.

• Generate and distribute customer invoices and account statements.

• Identify potential improvements in billing, collections, reconciliation, and cash application processes.

• Ensure adherence to accounts receivable and collections policies and procedures.

⛳️ Requirements

• High school diploma or equivalent is required.

• At least 3 years of experience in accounts receivable, billing, collections, cash application, or related financial operations.

• Strong understanding of accounts receivable, billing, collections, cash application, account reconciliation, and payment processing.

• Proficient in Microsoft Office Suite, especially Microsoft Excel.

• Experience with an ERP, billing, accounting, or financial management system.

• Excellent analytical, organizational, and problem-solving abilities.

• Outstanding written and verbal communication skills.

• High level of accuracy and attention to detail.

• Capacity to handle multiple priorities and meet deadlines in a fast-paced, high-volume environment.

• Ability to work effectively with customers and internal departments while maintaining professionalism and confidentiality.

• Preferred experience in legal services, records retrieval, healthcare support services, or other professional services environments.

• Preferred experience with Workday or a similar ERP platform.

• Preferred experience working with third-party collection agencies or outsourced billing vendors.

• Preferred experience with account escalation, bad debt procedures, and write-off recommendations.

🏝️ Benefits

• Competitive Pay & Quarterly Incentives

• Comprehensive Benefits, 401k & Wellbeing Programs

• Paid Time Off & Holidays

• Professional Development & Career Growth Opportunities

• People-Focused Culture