Accounts Receivable Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of a designated portfolio comprising the company’s largest and most crucial customer accounts within the Integrated Supply and Industrial sectors.

• Follow up on overdue balances while complying with company credit policies.

• Conduct daily reviews of strategic portfolios, prioritize accounts, assess payment performance, and identify trends and potential credit risks.

• Analyze accounts to pinpoint recurring issues, payment behaviors, and risk indicators, and recommend actions for credit holds.

• Investigate and resolve complex payment discrepancies, short payments, and unapplied cash in collaboration with Cash Applications and Billing teams.

• Ensure comprehensive documentation of all collection activities.

• Collaborate with Sales leadership and Customer Service to develop and implement customer-specific collection strategies.

• Communicate the status of accounts, progress on disputes, collection efforts, and emerging risk indicators to internal stakeholders.

• Advise sales associates and leadership when credit risks or outstanding balances may necessitate order holds or cancellations.

• Recommend third-party collections or escalate management involvement when internal collection efforts are ineffective.

• Monitor and maintain customer credit limits and terms within the ERP system.

• Utilize workflow management, reporting, and analytics tools to track collection activities, manage priorities, and deliver portfolio insights.

• Research account data, apply cash, and validate billing information across multiple ERP systems.

• Support departmental initiatives and performance objectives.

• Engage in peer training and knowledge sharing.

• Prepare comprehensive monthly reports and portfolio summaries, highlighting delinquency drivers, dispute root causes, and collection forecasts.

• Perform additional duties as assigned by the Credit & Collections Manager.

⛳️ Requirements

• Associate’s degree in Accounting, Finance, Business Administration, or 2–4 years of progressive experience in Credit & Collections, Accounts Receivable, or related financial operations roles.

• Proven experience managing business-to-business (B2B) accounts, ideally within industrial distribution or integrated supply environments.

• Familiarity with automated dunning tools, credit management systems, and ERP platforms such as Infor SXe, AS400, or other Info platforms.

• Proficient in Microsoft Excel, including skills in sorting, filtering, VLOOKUP, and pivot tables, alongside general proficiency in Microsoft Office tools.

• Comfortable operating in data-driven and automation-supported environments.

• Strong understanding of credit principles, account reconciliation, and fundamental accounting practices.

• Working knowledge of GetPaid or similar collections automation systems is preferred.

• Excellent communication, negotiation, and customer service skills are preferred.

• Exceptional organizational and time management skills are preferred.

• Ability to efficiently identify and resolve account discrepancies is preferred.

• Proactive, self-motivated, and results-oriented with a keen attention to detail is preferred.

• Capability to work collaboratively within a team environment is preferred.

• Demonstrated success in managing high-value, complex accounts with significant revenue and strategic importance is preferred.

• Strong attention to detail and the ability to maintain accuracy in a high-volume setting is preferred.

• Excellent written and verbal communication skills with a customer-first approach are preferred.

• Organized, reliable, and able to handle multiple priorities effectively is preferred.

• Initiative, curiosity, and a desire to learn and grow within the Credit & Collections function are preferred.

• Team-oriented with a positive and professional demeanor is preferred.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Coverage options for Single, Employee + Spouse or Children, and Family coverage.

• 401(k) with a discretionary company match of $0.50 on the $1.00 up to 6% of pay (for U.S. positions only).

• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents.

• Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave.

• Health Care and Dependent Care Flexible Spending Accounts.

• Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire; 40–56 hours of sick time per year based on seniority and advanced upon hire.

• Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays.

• Employee Assistance Program.

• Employee Resource Groups for networking and team building.

• Tuition Reimbursement Program.

• Employee Referral Program.

• Reimbursement for safety shoes and safety glasses (based on position).

• Employee discounts available through BenefitHub.

• Opportunities for advancement.