Bilingual Customer Service Representative – English, French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver outstanding service to all customers.

• Support customers with sales, in-store pickups, and returns.

• Address customer concerns and offer suitable solutions promptly.

⛳️ Requirements

• Capable of maintaining a positive demeanor while under pressure.

• Strong analytical and problem-solving abilities.

• At least one year of experience in a customer service role.

• High school diploma or equivalent credential.

🏝️ Benefits

• Comprehensive benefits package for full-time employees (including medical, vision, and dental coverage).

• Discounts available with local and national retailers (mobile phones, gym memberships, event tickets, hotels, etc.) through Perkopolis.

• 24/7 free employee assistance program accessible for you and your family.

• Generous colleague discount on all JYSK products.