Benefits Specialist – Lifecycle

This is a fully remote position, open to applicants in South Africa, +3 more countries.

📋 Description

• Take ownership of the global benefits renewal calendar and ensure timely completion of renewals.

• Evaluate renewal terms, pricing, coverage, cost increases, and identify gaps; assist in negotiations with brokers and providers.

• Conduct research on local market practices and statutory requirements for new or improved benefits plans.

• Analyze proposals based on coverage, pricing, exclusions, and limits, while managing selected plans from initial scoping through to launch.

• Supervise enrolments, modifications, and terminations.

• Collaborate with Payroll, Finance, and Legal teams to guarantee accurate billing processes.

• Reconcile invoices, employee data, and plan costs.

• Address employee and client inquiries regarding benefits and manage escalations.

• Provide guidance to internal teams on statutory versus supplemental benefits across different markets.

• Cultivate and maintain relationships with brokers, insurers, and local partners.

• Monitor changes in market conditions, regulations, and insurance offerings.

• Enhance and document scalable global benefits processes.

⛳️ Requirements

• A minimum of 3 years of experience in employee benefits, benefits administration, insurance, or HR operations.

• Comprehensive knowledge of health insurance.

• Familiarity with life, disability, pension, and wellness benefits is advantageous.

• Practical experience in managing benefits renewals or implementing new plans.

• Proficient in reviewing plan proposals and assessing coverage and pricing with brokers or insurers.

• Experience with benefits across multiple countries, including an understanding of varying jurisdictional requirements.

• A background in EOR, PEO, global mobility, HR technology, international payroll, or insurance brokerage is a significant asset.

• Strong analytical skills to evaluate pricing, plan structures, and commercial proposals.

• Highly organized and detail-oriented, capable of managing multiple renewals and projects concurrently.

• Proficient in written and spoken English.

• Benefits experience across EMEA, GCC, APAC, or LATAM is a plus.

• Experience with benefits benchmarking and market analysis is a plus.

• Exposure to benefits audits, compliance reviews, or due diligence is a plus.

• Familiarity with HRIS or benefits administration platforms is a plus.

🏝️ Benefits

• A profitable and rapidly growing company that achieved profitability in 2025 and secured a $17.4M Series B funding.

• Flexibility to work from any location.

• A remote-first work environment.

• A culture that emphasizes inclusion.

• An opportunity for personal and professional growth within a scaling organization.

• Exposure to global scale, financial products, and AI initiatives.