Benefits Specialist

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Oversee the comprehensive administration of onboarding processes for new hires, termination procedures, and off-cycle qualifying life events.

• Take ownership of the monthly benefits-to-payroll data integration.

• Manage the submission and tracking of insurance claims related to disability and sick leave.

• Conduct quarterly headcount audits to ensure complete data accuracy with benefit providers.

• Act as a senior escalation contact for intricate employee inquiries.

• Address issues within established service level agreements (SLAs) and educate staff on available support options.

• Document solutions in Standard Operating Procedures.

• Handle the end-to-end reconciliation of invoices for vendor billing.

• Report to the Senior Manager, People Operations EMEA within the People & Culture division.

• Serve as a subject matter expert in the daily execution and administration of EMEA benefit programs.

• Provide high-touch administration for complex leave cases and offer a benefits concierge service.

⛳️ Requirements

• Proven track record of utilizing AI technologies and workflows to enhance operational efficiency.

• Demonstrated curiosity and proactive exploration of AI tools.

• Bachelor’s degree in HR, Business, or a related field, or equivalent practical experience.

• Over 4 years of specialized experience in HR Benefits administration, focusing on benefits operations.

• Technical expertise in HRIS, payroll systems, and benefit vendor platforms.

• Experience with Workday is preferred.

• Advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation.

• Direct experience in a global, public SaaS or rapidly growing technology organization is preferred.

• Ability to work independently and make informed decisions with minimal guidance in a fast-paced setting is preferred.

🏝️ Benefits

• A variety of health plans.

• Time off options for vacation and sick leave.

• Parental leave alternatives.

• Retirement plans.

• Education reimbursement.

• In-office perks.

• Inclusive benefits for employees and their families.

• Reasonable support and accommodations during the recruitment process.