Benefits Analyst

This is a fully remote position, open to applicants in California, +13 more locations.

📋 Description

• Oversee employee benefit inquiries, make enrollment corrections, manage qualifying life events, dependent modifications, and handle routine Workday transactions.

• Track eligibility files, identify inconsistencies, reconcile enrollment and payroll deductions, coordinate vendor adjustments, and maintain exception logs.

• Take ownership of follow-ups with benefits vendors and escalate decisions as necessary.

• Maintain process documentation, controls, and audit trails; suggest and implement process enhancements and automation.

• Conduct systematic testing and configuration validation within the benefits administration system.

• Assist with Form 5500, ACA reporting, nondiscrimination testing, SPD/SMM, and notice distribution.

• Support benefits governance and address internal and external audit inquiries.

• Collaborate with Benefits, Legal, Finance, and external consultants on regulatory changes.

• Draft, review, and manage employee-facing benefits communications.

• Serve as a point of escalation for complex employee benefits inquiries.

• Act as the primary contact for benefits carriers, brokers, and third-party administrators on a daily basis.

• Monitor vendor service levels, resolve issues, and assist with vendor evaluations, renewals, and RFP/vendor selection.

• Ensure precise data exchange with vendors and supervise eligibility and payroll feeds.

• Oversee invoice payment processing, purchase order setup, and related financial workflows.

• Drive continuous improvement initiatives utilizing AI and emerging technology solutions.

• Contribute to or lead open enrollment, vendor evaluations, system implementations, and data analytics projects.

⛳️ Requirements

• Proven ability to operate independently with a strong sense of personal accountability and ownership over recurring deliverables.

• Demonstrated professional knowledge in benefits administration.

• Strong analytical and problem-solving capabilities.

• Hands-on experience with data reconciliation and audits, payroll, or invoice data.

• Proven ability to cultivate relationships with internal and external partners.

• Typically, 5+ years of relevant experience (or an equivalent combination of education and experience).

• Familiarity with U.S. benefits regulations, including ERISA, ACA, HIPAA, COBRA, and FMLA.

• Strong written communication skills with the ability to clearly articulate complex benefits topics.

• Advanced skills in Excel or Google Sheets.

• Experience with an HRIS such as Workday, UKG, or ADP and benefits administration platforms.

• Strong attention to detail with the ability to manage multiple priorities and deadlines.

• Capacity to handle confidential employee information discreetly and in compliance with privacy regulations.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Bonus programs.

• RSU equity programs.

• Global perks.

• Opportunities for professional growth and skill development.

• Flexible options for working from home, an office, or a collaborative space.

• Opportunities to lead or participate in special projects.

• Equal opportunity workplace.

• Reasonable accommodations available upon request.