Behavioral Licensed Clinician, Evening Shift

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a reliable clinical contact for each member during their wellness journey.

• Evaluate members' immediate risks and clinical requirements using evidence-based models and clinical expertise.

• Provide immediate crisis de-escalation, safety planning, and risk management services.

• Identify biopsychosocial needs and work collaboratively with members to find solutions and determine next steps.

• Create SMART goals that promote healthy lifestyles.

• Assess readiness for change and implement actions that facilitate progress through various stages of change.

• Guide members towards suitable clinical care, treatment programs, and community resources.

• Educate members about their benefit plans, coverage options, and care navigation through diverse modalities.

• Utilize specialized evidence-based curricula across different clinical areas.

• Research and provide customized educational or support resources.

• Collaborate with internal colleagues for follow-up, case coordination, and care transitions.

• Manage real-time queue work alongside out-of-queue case management.

• Exhibit diplomacy, empathy, and professionalism during challenging conversations.

• Adhere to HIPAA regulations, maintain confidentiality, and comply with clinical documentation standards.

• Handle multiple health records and systems to document interactions and track progress.

• Communicate effectively in both verbal and written formats.

• Answer telephonic calls and manage scheduled appointments in a 24/7/365 operational environment.

⛳️ Requirements

• Master’s degree or PhD in a mental health discipline (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization.

• Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with a psychiatric focus).

• At least 5 years of post-licensure experience as a behavioral health or substance use clinician is preferred.

• Proven experience using evidence-based methods, including brief therapy, cognitive-behavioral therapy, and motivational interviewing.

• Experience in managed care environments is preferred.

• Background in direct member communication; telephonic counseling/coaching is preferred.

• Must obtain AAS Crisis Specialist Certification within the first year of employment.

• EAP experience and CEAP certification are preferred but not mandatory.

• Strong clinical judgment, interpersonal communication skills, and the ability to thrive in a fast-paced environment.

• Demonstrated administrative skills with proficiency in computer and software applications.

• Availability for a minimum of forty hours per week; includes rotating shifts, weekends, and holidays.

• Access to home internet via cable broadband or fiber optic service with a minimum of 10 Mbps download and 5 Mbps upload speed.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• Well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance.

• Tuition reimbursement assistance.

• A minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence available.

• Option for remote work from home.