Behavioral Health Medical Assistant

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Prepare patients for virtual appointments by verifying demographics, medications, and appointment specifics.

• Gather and document patient health information, including tools for behavioral health screening.

• Perform safety evaluations for suicidality and provide crisis intervention as necessary.

• Assist psychiatric providers during telehealth sessions with documentation and coordination tasks.

• Maintain patient records accurately and oversee workflows within eClinicalWorks (eCW).

• Help with medication refills, lab orders, prior authorizations, and communication with pharmacies.

• Organize follow-up appointments, send appointment reminders, manage referrals, and facilitate care coordination.

• Oversee a cancellation list to ensure that provider schedules are optimized.

• Deliver patient education and ensure prompt communication concerning care plans.

• Handle incoming calls and respond to text messages from the main line.

⛳️ Requirements

• Certified or Registered Medical Assistant (CMA/RMA) is required.

• A minimum of 1 year of experience in behavioral health, telemedicine, or outpatient primary care is preferred.

• Proficiency in the eClinicalWorks (eCW) EMR system is preferred.

• Excellent communication, empathy, and organizational abilities.

• Capacity to multitask and work independently in a remote setting.

• Candidates must reside in NV.

• A high school diploma or GED equivalent is required.

🏝️ Benefits

• Significant opportunities for growth.

• Leadership and mentoring programs available.

• Resources to advance your career.

• Enjoyable work atmosphere with events and holiday celebrations.

• Comprehensive benefits including medical, vision, dental, 401k, and paid holidays.

• A supportive and positive work environment.