Behavioral Health Clinical Program Director

atThe Cigna GroupRemoteUS flagUnited StatesFull-timeProgram ManagerLead$152.9k – $254.9k/year

Posted Oct 23

This is a fully remote position, open to applicants in United States.

📋 Description

• Define the strategic vision for behavioral health clinical programs and ensure alignment among leaders and teams regarding priorities, decision-making authority, performance expectations, and accountability.

• Enhance leadership capabilities, cultivate talent, and promote an integrated, high-performing department.

• Act as a trusted clinical advisor, representing the department to senior leaders, clients, partners, and industry stakeholders.

• Manage the entire program lifecycle from opportunity assessment and evidence-based design to implementation, evaluation, optimization, scaling, and transition to sustainable operations.

• Develop clinical standards, governance structures, metrics, documentation, and operational models.

• Provide strategic oversight for quality reviews, external audits, complaints, escalations, and clinical risk management.

• Promote evidence-based frameworks, guidelines, curricula, and measurement-informed care strategies.

• Leverage research, analytics, and clinical evidence to identify opportunities, establish measures, assess performance, and inform strategic decisions.

• Convert complex evidence and program outcomes into actionable recommendations, executive briefings, publications, presentations, and thought leadership.

• Collaborate across Product, Network, Clinical Operations, Medical, Quality, Compliance, Legal, and Analytics teams.

• Assist Sales, Account Management, clients, and external partners with clinical expertise and program insights.


⛳️ Requirements

• An active, unrestricted behavioral health clinical license, such as LPC, LCSW, LMFT, psychologist, or equivalent credential.

• A minimum of five years' experience in leading complex clinical programs, strategic initiatives, leaders, or multidisciplinary teams within a matrixed environment.

• Comprehensive knowledge of evidence-based behavioral health practices, clinical guidelines, quality standards, program evaluation, and measurement-informed care.

• Proficient in utilizing research and analytics to influence strategy, assess performance, and translate complex data into practical programs and executive recommendations.

• Strong communication, influence, talent development, and accountability skills at the executive level.

• Preferred: Experience in clinical research, publications, thought leadership, curricula, guidelines, or professional education.

• Preferred: Experience in representing clinical programs to clients, partners, professional organizations, or industry audiences.

• If working remotely, a cable broadband or fiber optic internet connection with at least 10Mbps download and 5Mbps upload speeds is required.


🏝️ Benefits

• Eligibility for an annual bonus.

• Participation in a long-term incentive plan.

• Medical insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• Access to well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance.

• Tuition reimbursement opportunities.

• A minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence.

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