B2C Sales Team Lead – Cars

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Lead a B2C sales team focused on acquiring new customers interested in purchasing vehicles.

• Oversee Cash and Financing sales processes.

• Manage the customer journey from lead generation and qualification through negotiation, closing, and final sale.

• Engage in complex or high-value deals to successfully close challenging opportunities.

• Ensure timely assignment of leads and initial contact within target response times.

• Maintain consistent follow-up and progression of active leads.

• Monitor and take ownership of conversion rates across the entire sales funnel.

• Analyze stage-to-stage conversion rates and identify areas of deal drop-off.

• Qualify customers for either Cash or Financing journeys.

• Mentor the team on precise first-contact qualification techniques.

• Coordinate the customer journey across Sales, Operations, Supply/Showroom, Finance, and other departments.

• Identify and resolve any blockers faced by customers and the sales team.

• Oversee daily and weekly performance metrics, coaching, call quality, pipeline management, KPIs, targets, one-on-ones, and team reviews.

• Manage weekly and monthly reporting, forecasting, action plans, and productivity analysis.

• Uphold CRM discipline by ensuring accurate stages, notes, follow-ups, pipeline hygiene, and forecasting.

• Act as the primary escalation point and take ownership of blocked deals until resolution.

⛳️ Requirements

• Minimum of 4 years of sales experience.

• 1 to 2 years of experience leading a sales team.

• Demonstrated success in achieving acquisition, conversion, and closing targets in B2C sales.

• Experience in closing both cash and financed deals.

• Excellent spoken and written English skills.

• Fluent or native-level proficiency in Urdu.

• Ability to understand and articulate vehicle specifications, features, benefits, and value propositions for Japanese, Korean, American, and Chinese brands.

• Familiarity with automotive financing and credit concepts, including how banks and financing companies evaluate eligibility.

• Capability to qualify customers for Cash and Financing journeys based on their needs, affordability, and basic eligibility indicators.

• Strong CRM discipline and aptitude for constructing and defending a forecast.

• Experience in managing and coaching a remote team.

• Residing in Pakistan and available Sunday to Thursday during Riyadh hours.

• Background in automotive retail, used cars, or auto financing is advantageous.

• Experience in marketplace or classified platforms is a plus.

• Familiarity with the Gulf market or experience selling to expatriate customer segments is desirable.

• Working knowledge of Arabic is beneficial.

• Experience in startup or scale-up environments is advantageous.

🏝️ Benefits

• Remote, full-time work arrangement.