
Azure Virtual Desktop Engineer
Posted 5 days ago

Posted 5 days ago
This is a fully remote position, open to applicants in Brazil.
• Oversee, support, and enhance Azure Virtual Desktop (AVD) environments.
• Diagnose and resolve intricate incidents related to virtual applications and desktops.
• Publish and manage both applications and desktops.
• Ensure the availability, stability, security, and monitoring of environments.
• Manage Azure components associated with the environment, including virtual hosts, resource groups, NSGs, image galleries, FSLogix, storage accounts, and route tables.
• Collaborate with Active Directory, Group Policy, Entra ID, and Conditional Access.
• Contribute to automation, Infrastructure as Code (IaC), CI/CD, and DevOps initiatives.
• Assist in the development and enhancement of new environments and solutions.
• Engage in the ongoing improvement of the platform and global infrastructure initiatives.
• Act as the technical escalation point for incidents, problems, requests, and changes related to the platform.
• Extensive experience with Azure Virtual Desktop (AVD).
• Hands-on experience with Microsoft Azure environments.
• Familiarity with Active Directory and Group Policy.
• Understanding of Entra ID and Conditional Access.
• Background in Virtual Desktop / Remote Applications environments.
• Strong troubleshooting abilities in infrastructure settings.
• Experience in large-scale enterprise environments.
• Knowledge of IT Service Management / ITIL processes, including Incident, Problem, and Change Management.
• Proficiency in English for collaboration within a global team.
• Experience with Citrix XenDesktop / XenApp.
• Familiarity with Citrix Cloud.
• Experience with NetScaler.
• Understanding of Microsoft RDS / RemoteApp.
• Experience with Nerdio.
• Knowledge of Infrastructure as Code (IaC), automation, and CI/CD practices.
• Microsoft Azure certifications.
• All necessary equipment for your work, including a laptop and peripherals.
• Health and dental insurance.
• Life insurance.
• Mental health program.
• Anywhere office – flexibility to work wherever you need.
• Meal and food allowance (Flash benefits card).
• Home office allowance (Flash benefits card).
• Mobility allowance (Flash benefits card).
• Mentorship program for professional development and career support.
• Participation in development tracks, including investment in courses, and access to our free platform with numerous self-learning courses.
• English lessons with a private instructor.
• Awesomeness – delivery of themed and exclusive gifts.
• Gympass.
• Flexible working hours (40 hours per week).
• Birthday day off.
• Appreciation – a recognition program with opportunities to give and receive “dentsu dollars” monthly.
• 100% remote or hybrid work arrangement, your choice.
Mercor
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