Azure System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main administrator and technical custodian of the Microsoft Azure environment.

• Oversee the transition of Azure operations from the Managed Service Provider to in-house management.

• Manage Azure subscriptions, resource groups, RBAC/IAM, tagging, governance, cost management, and capacity planning.

• Design, deploy, and manage Azure Virtual Desktop, which includes host pools, session hosts, application groups, workspaces, FSLogix profile containers, golden images, and autoscaling.

• Administer and fine-tune FSLogix profile and Office containers utilizing Azure Files/Azure NetApp Files.

• Oversee Azure virtual machines, storage, networking, backup, disaster recovery, monitoring, and alerting.

• Manage Windows Active Directory/Entra ID, directory synchronization, Conditional Access, MFA, group policy, and Intune/endpoint policy.

• Administer O365 and email services.

• Oversee patching, updates, and image maintenance across servers, endpoints, and AVD session hosts.

• Automate administrative tasks and deployments using PowerShell and Azure-native tools.

• Maintain Azure documentation, diagrams, and configuration baselines.

• Provide senior-level escalation support for helpdesk tickets and end-user issues.

• Establish and improve IT Operations policies and standards.

• Manage hardware inventory, facilities IT functionality, technical service agreements, and relationships with third-party vendors.

• Oversee website hosting for external-facing sites.

• Provide IT support for cybersecurity initiatives.

⛳️ Requirements

• Bachelor’s degree or relevant certifications in an IT-related discipline.

• Over 5 years of experience in IT Infrastructure/Operations or systems administration.

• More than 3 years of hands-on Microsoft Azure administration in a production setting.

• Extensive practical experience with Azure Virtual Desktop, including host pool and session host design and troubleshooting, image management, application delivery, user session management, and scaling.

• Proven expertise in FSLogix, including profile and Office container configuration, storage design and permissions, redirections/exclusions, and resolving profile load, corruption, and performance issues.

• Proficiency in Microsoft server and desktop administration, Active Directory, Entra ID, and O365 administration.

• Experience with PowerShell scripting and automation.

• Advanced troubleshooting abilities in a multi-user environment.

• Practical networking experience, including TCP/IP protocols, firewall, and switch configurations.

• Capability to remotely manage and support multiple locations and remote users.

• Familiarity with setting up and configuring helpdesk ticketing systems.

• Experience with computer facilities maintenance, data cabling, and server rooms.

• Effective communication skills with peers, management, and vendors.

• Experience in documentation and asset inventory management.

• Knowledge of cyber/information security practices.

• Demonstrated ability to work effectively with minimal supervision.

• Must possess legal authorization to work in the United States.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with company matching contributions.

• Paid time off.

• 11 company-paid holidays.

• Employee Ownership Program.

• Opportunities for professional development.

• Owner Referral Program.

• Work-from-home reimbursement for remote/hybrid roles.

• Canary emergency financial assistance program.

• Life/AD&D Insurance.

• Confidential Employee Assistance Program.

• Health Savings Account with company contributions.

• Short-term disability coverage.

• Optional supplemental accident, critical illness, and hospital insurance.

• Employee discounts.

• Additional Wealth Financial Wellness Program.