Automotive Technician – Freelance

This is a fully remote position, open to applicants in Romania.

📋 Description

• Oversee escalated technical cases that arise from front-line support.

• Assess information, conduct in-depth analysis, and establish corrective measures.

• Offer both remote and on-site assistance to dealers and technical teams.

• Ensure prompt and efficient vehicle repairs, with a focus on electric buses.

• Generate organized technical reports for OEM and internal stakeholders.

• Identify risks, trends, and opportunities for improvement.

• Track key performance indicators such as case aging, recurrence, and first-time fix rates.

• Indicate early warning signs related to product or process challenges.

• Enhance the technical knowledge base and share best practices.

• Aid in the ongoing development of Level 1 agents and workshops.

⛳️ Requirements

• Robust automotive technical expertise with a background in diagnostics and complex repairs within a dealer, workshop, or OEM setting.

• Demonstrated capability to analyze technical data, fault codes, and log files to pinpoint root causes and recurring vehicle problems.

• Proficient in translating OEM technical documentation, wiring diagrams, and procedures into clear repair guidelines for workshops.

• Strong verbal and written communication skills in English.

• Ability to convey complex technical concepts in an easily understandable manner.

• Collaborative team player with a proactive, logical, and inquisitive approach.

• Competence to work in multi-market, multi-stakeholder environments.

🏝️ Benefits

• Competitive salary.

• Freelancer contract.

• Company car and assets.

• A dynamic, international working environment.

• Flexible working methods to accommodate diverse needs.

• Monday to Friday working schedule.