Auto Damage Trainee – Field

This is a fully remote position, open to applicants in California.

📋 Description

• Evaluate and determine the extent of vehicle damage

• Calculate repair costs for vehicles

• Negotiate fair settlements

• Collaborate with body shops, rental agencies, and parts suppliers

• Consult with all parties involved and examine insurance agreements

• Conduct vehicle inspections and prepare estimates

• Oversee rental car management

• Address customer issues

• Enhance customer satisfaction through impactful interactions

• Complete mandatory hands-on training at the Ashburn, VA facility and field training center

⛳️ Requirements

• Preference for candidates with customer-facing experience

• Background in high-volume call centers with KPIs and measurable objectives is preferred

• Active Adjuster's license is preferred; training and exam fees will be covered

• High School Diploma or GED is required

• A college degree is preferred

• A valid driver's license that meets company underwriting standards is required

• Strong skills in customer service, interpersonal relations, problem-solving, and empathy

• Must be adaptable and detail-oriented

• Ability to prioritize tasks and multitask across various platforms

• Availability for evening, weekend, and holiday shifts

• Must not need new employment authorization sponsorship

🏝️ Benefits

• Health and wellness benefits starting from Day 1, including medical, dental, vision, flexible spending accounts, and more

• Paid Time Off accrued immediately

• 13 paid holidays each year (8 fixed, 5 floating)

• 401(k) with up to a 6% match, fully vested from day one

• GEICO Strive upfront tuition assistance program up to $5,250 per year

• Licensing and continuing education provided at no cost

• Access to hundreds of eLearning courses

• Paid trainee program

• Mentoring and certification support

• Assigned GEICO fleet vehicle

• Flexibility to promote well-being and future growth