Auto Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Conduct high-volume outbound calls to investigate, bill, and optimize payments on medical claims to insurance companies on behalf of hospitals and medical providers.

• Research auto-accident details to identify the appropriate payer.

• Initiate outbound calls to patients, representatives from insurance companies, and legal professionals.

• Submit bills along with the necessary documentation to insurance companies.

• Identify follow-up actions and resubmit bills that were incorrectly paid to secure additional payments.

• Assist in preparing denial reports, conducting audits, and providing overall team support.

⛳️ Requirements

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Capable of using multiple computer screens and software applications concurrently.

• Ability to sustain high performance in a fast-paced outbound call center environment while meeting productivity metrics.

• Strong organizational skills and the capacity to manage multiple tasks simultaneously.

• Excellent critical thinking and problem-solving abilities.

• Clear and effective verbal and written communication skills.

• Experience with Coordination of Benefits and a general understanding of insurance billing is advantageous, but not mandatory.

• A private and distraction-free workspace at home.

• Reliable internet connection.

• Internet speeds of at least 20 Mbps download and 10 Mbps upload.

• Must reside in the United States within one of the designated eligible states.

• Eligibility to work in the U.S., verification of employment history, and a successful background check.

🏝️ Benefits

• Incentive Plan.

• Comprehensive multi-week training with continuous support from colleagues post-training.

• Access to an extensive knowledge base for ongoing reference.

• Ability to view individual performance metrics for effective goal setting.

• Provision of computers and essential work equipment.

• Engaged management support.

• Equipment provided by Revecore includes a laptop, monitor, keyboard, mouse, docking station, and headset.