Auto Claims Adjuster – South Zone

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Conduct investigations into basic and occasionally moderately complex auto insurance claims.

• Manage claims that do not involve legal representation.

• Assess coverage, liability, and damages associated with claims.

• Establish liability and negotiate settlement agreements.

• Interact directly with claimants, insured individuals, witnesses, and other parties involved.

• Ensure claims are resolved in a timely, accurate, and customer-centric manner.

• Maintain compliance with regulatory standards and company policies throughout the claims process.

• Investigate minor to moderately complex auto accidents.

• Create clear and concise summaries for each claim.

• Conduct recorded statements from relevant parties.

• Negotiate and finalize claims in accordance with established guidelines and best practices.

• Keep thorough records of claims, including files, notes, summaries, and rationale for decisions.

• Work collaboratively with internal teams to facilitate efficient claim processing.

⛳️ Requirements

• Candidates must reside in LA, TX, AR, FL, GA, AL, or MS at the time of hire.

• A minimum of 2 years of prior claims handling experience is preferred.

• Strong skills in both verbal and written communication are essential.

• A demonstrated commitment to providing excellent customer service is required.

• Ability to handle multiple tasks and effectively prioritize in a fast-paced setting.

• High attention to detail is crucial.

• Strong critical-thinking and decision-making abilities are necessary.

• Comfortable utilizing technology and learning claims-related software and tools.

• Adjuster licenses required for the position must be obtained within 60 days of hire.

• Candidates must maintain all necessary licenses and comply with continuing education and state-specific renewal requirements.

• A dedicated private workspace in the home, free from distractions, is required.

• Minimum internet bandwidth of 50 MB down and 5 MB up is necessary.

• An appropriate work surface and seating arrangement must be available.

• Candidates must consent to a background investigation.

• Allstate typically does not sponsor individuals for employment-based visas.

• This position is not available to residents of California, Alaska, Washington, and Hawaii.

🏝️ Benefits

• A $1,000 sign-on bonus is offered for those with an active adjuster license in TX, FL, or their state of residence.

• A technology bundle is provided, including a laptop, monitor, headset, keyboard, and mouse.

• Connectivity reimbursement of $80 per month.

• Comprehensive medical, dental, and vision insurance coverage.

• Participation in the Allstate pension plan.

• Enrollment in a 401(k) savings plan.

• Access to Ayco financial coaching services.

• Resources for mental and emotional wellbeing through Spring Health.

• Paid parental leave is available.

• Adoption reimbursement is provided.

• Paid time off is offered.

• Tuition reimbursement program available.

• Wellness incentives are part of the benefits package.

• Opportunities for donation matching and grants through the Allstate Foundation.

• This role allows for a fully remote work arrangement.