Audit Support Specialist

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Review freight bills and carrier invoices to ensure they align with contracts, routing guides, and shipment execution data.

• Confirm the accuracy of rating structures, which include tariffs, discounts, accessorials, and fuel surcharges.

• Detect discrepancies or cost leaks and escalate concerns to the Process Improvement Supervisor.

• Aid in margin protection by guaranteeing precise buy-versus-sell alignment across shipments.

• Maintain documentation and audit trails in accordance with financial controls and client specifications.

• Assist in upholding internal controls and regulatory compliance, including SOX and client-specific audit requirements.

• Recognize recurring billing mistakes and contribute to corrective action initiatives.

• Ensure adherence to SOPs, work instructions, and business rules consistently.

• Work collaboratively with LTL and TL Operations teams to verify shipment data and address rating discrepancies.

• Collaborate with Carrier Procurement and Client Success teams to ensure contract terms and billing expectations are aligned.

• Provide insights on systemic weaknesses and opportunities for automation.

• Engage in cross-functional workstreams aimed at minimizing cost leakage and enhancing billing accuracy.

• Compile audit reports and summarize findings for the Process Improvement Supervisor.

• Support KPI tracking related to audit accuracy, overcharge recovery, and resolution timelines.

• Assist with system upgrades, automation tools, and reporting dashboards.

• Participate in special projects such as client audits, system migrations, and carrier contract adjustments.

⛳️ Requirements

• An Associate or Bachelor’s degree in Accounting, Finance, Business, or Supply Chain is preferred; equivalent work experience will be considered.

• 1–3 years of experience in logistics, audit, billing, or financial operations.

• A strong understanding of freight rating, contracts, and standard accessorial charges.

• Experience with LTL is preferred.

🏝️ Benefits

• Competitive Salary in USD.

• Remote work options.

• 10+ business days of paid time off.

• Team building and corporate events.

• Equipment provided.

• A supportive team environment.