Atlassian Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Ensure the consistency, scalability, reliability, and governance of the Atlassian Cloud ecosystem, which includes Jira Software, Jira Service Management (JSM), and Confluence instances.

• Provide support to internal engineering, IT, business, and operations teams.

• Uphold platform integrity and standardize configurations.

• Create efficient workflows and implement architectural best practices.

• Map processes, optimize task flows, and develop cross-system automations.

• Improve collaboration tools throughout the organization.

• Enhance cross-platform integrations and low-code/scripting automation capabilities.

⛳️ Requirements

• A minimum of 3–5 years of practical experience in the administration and engineering of Atlassian Cloud solutions (Jira, JSM, Confluence).

• Comprehensive understanding of Jira architecture, including workflow design, schemes, permission models, license management, custom fields, and project configurations.

• Experience in building and maintaining structures within Jira Service Management (JSM): request types, SLA rules, queues, automations, and customer portal architecture.

• Proven capability to design and implement advanced automations utilizing internal and external REST APIs to enhance platform functionalities.

• Practical experience with process automation, scripting, and both native and third-party system integrations.

• Familiarity with Confluence configuration, space management, and knowledge base structuring.

• Ability to convert complex business processes into scalable, user-friendly system configurations.

• Strong analytical and problem-solving skills to address performance, integration, and configuration challenges.

• Exceptional communication skills that facilitate effective collaboration with both technical teams and business stakeholders.

🏝️ Benefits

• Cutting-edge Technology: Work with the latest technologies on large-scale, dynamic projects.

• Wellbeing: Extremely flexible working conditions—choose your hours and work as much as you can; fully remote work is an option.

• Purpose-Driven Work: Being at the core of the system, your growing knowledge and skills will be applied to practical applications that are directly linked to business outcomes.