Atención al Cliente - Call Center

This is a fully remote position, open to applicants in Peru.

📋 Description

• Handle incoming calls from users who have Claro services

• Provide customer service support

• Address inquiries

• Execute sales management during the call

• Participate in 12 days of theoretical training and 4 days of practical training

• Work rotating PM shifts with a rotating rest schedule from Monday to Sunday

⛳️ Requirements

• Minimum of 3 months experience in a Call Center

• Must have a PC or laptop

• Windows 10/11 required

• Core i3 processor, 5th generation or equivalent and above

• At least 8 GB of RAM

• Wired internet connection with a minimum speed of 50 Mbps

• USB headphones

• Camera must be turned on during training

• Identity sworn statement

• Availability for the selected schedule

• RUC required, or must obtain RUC

• SOL user ID and password from SUNAT

• Secondary education completed

• Hiring under Service Location / Honorarium receipt

🏝️ Benefits

• Variable bonuses based on modality

• Retention bonus

• Paid training: S/ 240 in total during the 12 theoretical days, subject to company conditions

• 100% remote work

• Full-time, semi-full, and part-time schedules available

• Payment via BCP or Scotiabank account