Associate Product Manager

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Act as the central operational hub for Daymark Health’s product and engineering team.

• Ensure the proprietary Care Management platform progresses effectively on a daily basis.

• Organize, enhance, categorize, and prioritize the product backlog.

• Draft user stories, acceptance criteria, and concise specifications.

• Plan and facilitate sprint planning, standups, backlog grooming, and retrospectives.

• Keep cross-functional partners updated regarding status, risks, and obstacles.

• Assess bug reports and feature requests, investigate root causes and impacts, and monitor fixes until resolution.

• Offer initial technical support to clinical and operational teams and escalate complex issues to Engineering.

• Oversee QA/UAT, test functionality, verify fixes, and confirm readiness for release.

• Communicate product updates to relevant teams.

• Maintain documentation of product specifications, workflows, known issues, and release notes.

• Collect feedback through shadowing, interviews, and data analysis.

• Convert research into problem statements and opportunities.

• Address urgent operational requirements beyond the primary scope.

• Collaborate with Engineering, Design, Data, Operations, and Clinical teams.

⛳️ Requirements

• Minimum of 2 years (24 months) of professional experience in product management, product operations, project management, QA, or a similar operational role.

• Healthcare experience is essential, ideally within a care delivery or clinical software environment.

• Excellent organizational and project management capabilities.

• Proficiency in managing a busy backlog, bug reports, and various stakeholders.

• Strong and clear communication skills with both clinical and technical/non-technical audiences.

• Capability to translate clinical workflows into product requirements.

• Demonstrated initiative, autonomy, and a sense of ownership.

• Direct experience in healthcare settings.

• Drive to understand clinician, care team, and patient workflows.

• Familiarity with EHR systems or care management/coordination platforms is advantageous.

• Comfort with product and project management tools such as Jira, Linear, Asana, Notion, Claude, or Figma.

• Ability to quickly learn new systems.

• Detail-oriented in documentation, QA, and requirements.

• Collaborative mindset across engineering, design, clinical, and operational teams.

• Alignment with Daymark’s mission to transform cancer care.

• All Daymark Health patient-facing roles necessitate Basic Life Support (BLS) certification and compliance with Daymark's Employee Vaccination and Testing policy; candidates without these at the time of hire should fulfill the requirements by their start date.

🏝️ Benefits

• Fully remote work arrangement.

• Equal opportunity employment.