Associate Informatics Technical Specialist, North Carolina, South Carolina, Georgia, Florida

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Deliver AlinIQ Digital Health applications from start to finish.

• Act as a technical authority for client-facing implementations.

• Install, configure, and/or maintain informatics applications.

• Educate customers through a peer-to-peer method and share best practices.

• Comprehend database applications and their application in business contexts.

• Evaluate processes and pinpoint areas for enhancement.

• Perform assigned tasks independently with a strong commitment to quality.

• Interact with clients to ensure high levels of client satisfaction.

• Travel within the assigned Southeast US territory, including driving as necessary.

⛳️ Requirements

• Reside in North Carolina, South Carolina, Georgia, or Florida (Southeast US) region.

• Live within the territory, ideally close to a major airport.

• Willingness to travel up to 75% of the time.

• Possess a valid Driver’s License.

• Educational background in Computer Science, Information Systems, Biomedical Engineering, Medical or Hospital Informatics, or related fields.

• Preferred 0 to 1 years of experience in installing, configuring, and/or maintaining informatics applications.

• Relevant comparable experience may include roles as a laboratory technician handling analytical equipment, managing sample registration, releasing patient sample results, and managing laboratory information systems.

• Capable of executing assigned tasks independently with dedication and quality.

• Technical skills in MS Office and MS Project/Smartsheet.

• Ability to train customers using a peer-to-peer approach and share best practices.

• Understanding of database applications and their use in business functions.

• Analytical mindset to comprehend processes and identify opportunities for improvement.

• Exceptional verbal and written communication skills, with strong customer-facing abilities.

• Attention to detail and a commitment to quality.

• Ability to innovate, present ideas, and positively escalate issues and risks.

🏝️ Benefits

• Opportunities for career growth with an international organization.

• Complimentary medical coverage in the Health Investment Plan (HIP) PPO medical plan for eligible employees in the upcoming calendar year.

• Outstanding retirement savings plan with substantial employer contributions.

• Tuition reimbursement opportunities.

• Freedom 2 Save student debt assistance program.

• FreeU education benefit towards obtaining a bachelor’s degree.

• Health and wellness benefits.

• Equal opportunity employer dedicated to employee diversity.