Associate Informatics Technical Specialist

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Oversee the complete implementation of AlinIQ Digital Health applications.

• Act as a subject matter expert for informatics applications.

• Install, set up, and/or maintain informatics software applications.

• Provide training to customers and share best practices through a peer-to-peer methodology.

• Have a strong grasp of database applications and their application in business contexts.

• Evaluate processes and pinpoint areas that require enhancement.

• Engage with clients to ensure high levels of satisfaction.

• Travel within the assigned territory, potentially up to 75% of the time.

⛳️ Requirements

• Must currently reside in the Southcentral area, specifically Louisiana, Mississippi, Alabama, Tennessee, or Arkansas.

• Ideally located near a major airport.

• Willingness to travel up to 75% of the time.

• Possess a valid Driver’s License.

• Degree in Computer Science, Information Systems, Biomedical Engineering, Medical or Hospital Informatics, or related fields.

• Preferred experience of 0 to 1 years in installing, configuring, and/or maintaining informatics applications.

• Comparable experience could include laboratory technician roles where one operates analytical equipment, manages sample registration, delivers patient sample results, and oversees laboratory information systems.

• Proficient in MS Office and MS Project/Smartsheet.

• Familiarity with database applications and their relevance in business settings.

• Capability to train customers using a peer-to-peer approach.

• Analytical mindset for understanding processes and identifying improvement areas.

• Excellent verbal and written communication skills with strong customer interaction abilities.

• Detail-oriented with a focus on quality.

• Ability to carry out assigned tasks independently with dedication and quality.

• Capacity to innovate and proactively escalate issues and risks.

🏝️ Benefits

• Opportunities for career advancement within an international organization.

• Complimentary medical coverage through the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Retirement savings plan featuring significant employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for managing student debt.

• FreeU education benefit supporting a bachelor's degree pursuit.

• Comprehensive health and wellness benefits.

• Pathways for professional growth and continual learning.

• Initiatives promoting employee diversity and inclusion.