Associate Informatics Technical Specialist

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Oversee the end-to-end delivery of AlinIQ Digital Health applications.

• Act as a technical specialist for client-facing implementations and support services.

• Provide training to customers using a peer-to-peer methodology while sharing best practices.

• Install, configure, and/or maintain informatics applications as required.

• Comprehend business processes and pinpoint areas that require enhancement.

• Execute assigned duties autonomously with dedication and a focus on quality.

• Raise issues and risks while proposing ideas for improvement.

• Travel up to 75% to assist clients.

⛳️ Requirements

• Degree in Computer Science, Information Systems, Biomedical Engineering, Medical or Hospital Informatics, or related fields.

• Preferred 0 to 1 years of experience in installing, configuring, and/or maintaining informatics applications.

• Relevant experience may include work as a laboratory technician handling analytical equipment, managing sample registration, issuing patient sample results, and operating laboratory information systems.

• Must reside in Louisiana, Mississippi, Alabama, Tennessee, or Arkansas (Southcentral) area.

• Must live within the territory, ideally near a major airport.

• Willingness to travel up to 75%.

• Possession of a valid Driver’s License.

• Technical expertise in general business applications, such as MS Office and MS Project/Smartsheet.

• Capability to train customers using a peer-to-peer approach and share best practices effectively.

• Familiarity with database applications and their application in business contexts.

• Analytical mindset to grasp processes and identify improvement opportunities.

• Strong verbal and written communication skills with exceptional customer-facing abilities.

• Attention to detail and a commitment to quality.

• Capacity to innovate, present ideas, and address issues and risks positively.

🏝️ Benefits

• Opportunities for career advancement within an international organization.

• Complimentary medical coverage through the Health Investment Plan (HIP) PPO medical plan for the following calendar year (eligibility conditions apply).

• Comprehensive retirement savings plan with substantial employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt assistance.

• FreeU education benefit.

• Equal Opportunity Employer dedicated to promoting employee diversity.