Associate Director, Quality System Compliance

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the RTX Enterprise Quality Audit team.

• Supervise Enterprise Quality Auditors to ensure adherence to quality management system requirements.

• Build and nurture partnerships with Business Units and independent certification authorities.

• Implement the organizational strategic direction and objectives.

• Participate in initiatives for optimizing the Quality Management System.

• Cultivate collaborative relationships with functional and business leaders.

• Communicate with executive leadership regarding matters of significant organizational relevance.

• Develop and execute functional processes and procedures that impact functional outcomes.

• Oversee compliance-related improvement projects and processes.

• Assist Business Unit Advance Surveillance Recertification Procedure (ASRP) initiatives, including office audits, witness audits, and management review initiatives for central functions.

• Review and manage audit finding appeal requests.

• Aid Business Units with certification-body site surveillance and recertification audits, covering audit schedules, logistics, and corrective-action closure.

• Establish, revise, and provide direction for organizational metrics.

• Analyze audit performance to pinpoint trends, risks, and opportunities for continuous improvement.

• Propose and spearhead enterprise-level improvement initiatives utilizing CORE methodologies.

• Present audit data analytics and suggested actions to leadership.

• Develop and mentor team members while building a robust talent pipeline.

• Support special audits, independent assessments, site certifications, suspensions, major customer complaints, and high-risk sites as necessary.

⛳️ Requirements

• A University Degree with a minimum of 12 years of relevant experience, or an Advanced Degree in a related field with a minimum of 10 years of experience, or, in the absence of a degree, 16 years of pertinent experience.

• Knowledge of Quality Audit programs and industry regulations.

• Familiarity with ISO9001 and AS91XX standards.

• AS9100 Lead Auditor Certification.

• Capability to obtain Aerospace Auditor (AA) or Aerospace Experienced Auditor (AEA) certification within one year.

• Ability to acquire and maintain a secret U.S. government-issued security clearance.

• U.S. citizenship is mandatory.

• An active and existing security clearance is required from day 1.

• Willingness to travel up to 70% domestically and internationally.

• Aerospace Auditor (AA) or Aerospace Experienced Auditor (AEA) certification is preferred.

• Experience in Maintenance, Repair, and Operations (MRO) and Regulatory (FAA/EASA/CAA) is preferred.

• CORE Champion certification is preferred.

• Experience with QMS Certified Bodies (3rd Party) and Advance Surveillance Reduction Procedure (ASRP) is preferred.

• Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or CORE Certification is preferred.

• Strong analytical abilities and capacity to interpret data and make data-driven decisions.

• Proficiency in audit management tools, data analytics, and reporting systems.

• Experience in leading cross-functional teams and managing multi-site audit processes.

• Excellent organizational and time-management capabilities.

• Effective communication and interpersonal skills across all organizational levels.

• Working knowledge of Corrective Actions processes/systems.

• Proficiency in presenting audit results and concepts to key stakeholders and executive leadership.

🏝️ Benefits

• Healthcare benefits.

• Wellness benefits.

• Retirement benefits.

• Work/life benefits.

• Parental leave, inclusive of paternal leave.

• Flexible work schedules.

• Achievement awards.

• Educational assistance.

• Child/adult backup care.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability.

• Long-term disability.

• 401(k) match.

• Flexible spending accounts.

• Employee assistance program.

• Employee Scholar Program.

• Paid time off.

• Holidays.

• Annual short-term and/or long-term incentive compensation programs, depending on position level and collective-bargaining coverage.