Associate Director, PMO

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee project management personnel responsible for initiatives aligned with designated programs.

• Manage the project pipeline for a significant client or major brand.

• Deliver and oversee creative and strategic initiatives/programs.

• Create staffing plans at both program and client levels.

• Provide reporting on program and client health, status, risks, and milestones.

• Develop plans for issue mitigation and manage escalations.

• Define and execute onboarding strategies.

• Oversee the billability of the project management team.

• Conduct performance evaluations and set goals for Project Coordinators, Project Managers, and Senior Project Managers.

• Perform root cause analysis for issues and escalations.

• Facilitate retrospectives and communicate findings to stakeholders.

• Collaborate with the portfolio team on client roadmaps and enhancement plans.

• Mentor and develop direct reports while coaching team members.

• Enforce adherence to processes and manage any resistance encountered.

• Identify opportunities for process and standards improvement.

• Review the output of project work and provide constructive feedback.

• Manage and prioritize the workload of the team.

• Oversee team goals, objectives, and escalations.

• Proactively identify risks at the program level.

• Ensure the health of the program, including budget, scope, and timeline.

• Demonstrate a commitment to diversity, equity, and inclusion.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor’s degree or equivalent education combined with professional experience is required.

• A minimum of 7 years of relevant experience is necessary.

• Experience in delivering and managing strategic projects and programs within an advertising agency environment.

• Capability to lead projects that are high in complexity and/or visibility.

• Knowledge and experience in program management.

• Expertise in executing all types of projects.

• Experience dealing with ambiguity and mentoring others.

• Advanced skills in risk management.

• Proficient in stakeholder management.

• Advanced abilities in reporting and program-level financial management.

• Skill in developing complex estimates and timelines rapidly with limited information.

• Strong capabilities in team building, mentoring/coaching, delegation, emotional intelligence, flexibility, escalation management, problem solving, and conducting crucial conversations.

• Ability to establish strategic partnerships with stakeholders.

🏝️ Benefits

• Competitive salaries and benefits.

• Reasonable accommodations during the hiring process for qualified applicants with disabilities.

• Equal opportunity employment and an inclusive workplace.