Associate Director, Medical Excellence & Training

This is a fully remote position, open to applicants in Connecticut, +10 more states.

📋 Description

• Plan, design, implement, and assess training initiatives for new hires as well as ongoing education for MSLs and other GMA team members.

• Collaborate with senior management, Clinical Practice Liaisons, MSL Field Directors, MSLs, Medical Affairs colleagues, and cross-functional partners.

• Supervise the creation of timely, precise, and strategic field resources in conjunction with Medical Communications and Medical Information teams.

• Facilitate the integration of materials into field platforms and organization-wide communications.

• Manage relevant systems, including Veeva Portal, Mobile Locker, and X-Fly Medical Insights.

• Support senior leaders with medical insights inquiries and special initiatives.

• Create customized onboarding plans, oversee mentoring, coordinate training meetings, and maintain onboarding documentation.

• Deliver training through various methods including classroom sessions, demonstrations, on-the-job training, role play, self-study, meetings, conferences, workshops, videoconferencing, and online learning.

• Organize continuous technical training and professional development programs.

• Oversee the creation and updating of field resources such as presentations, FAQs, and talking points.

• Collaborate with Global Medical Affairs, product development teams, and subject-matter experts to create training on diseases and products.

• Prepare budgets and substantiate the funds needed.

• Develop and refine learning plans based on competencies, organizational changes, and external influences.

• Conduct assessments of learning needs and prioritize educational requirements.

• Monitor Medical Affairs strategies and propose, plan, and develop new or enhanced educational programs.

• Assess instructor performance and the effectiveness of learning programs, recommending improvements as necessary.

• Oversee trainers and external vendors/KOLs.

• Identify knowledge gaps, treatment protocols, and guidelines.

• Ensure that work adheres to compliance policies and standards.

• Lead the development of Key Intelligence questions.

• Organize and execute pre-conference data reviews, ensuring that UT data is approved and prepared for field application.

⛳️ Requirements

• Bachelor’s Degree in life sciences preferred, with 12+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both.

• Master's Degree, Nurse Practitioner (NP), or Physician Assistant (PA) in relevant clinical areas with at least 10+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both.

• Doctor of Pharmacy (PharmD) or Doctor of Philosophy (PhD) in relevant clinical areas with a minimum of 7+ years of experience in Medical Affairs supporting specialty care compounds/products or clinical practice in PAH/PH-ILD/ILD patient care, or a combination of both.

• 3+ years of experience in industry medical affairs in HCP-facing roles, or 3+ years of clinical or medical affairs experience in PAH/ILD therapeutic areas.

• Current knowledge of local legal, regulatory, and compliance rules and guidelines pertinent to industry interactions with healthcare professionals.

• Demonstrated ability to operate amidst ambiguity, solve problems effectively, and exhibit flexibility and adaptability.

• Capability to formulate strategic plans, goals, and objectives.

• Strong communication skills at all leadership levels and with individual contributors.

• Experience in cross-functional and departmental collaboration.

• Exceptional communication, presentation, organizational, and time management skills.

• Ability to manage and implement multiple projects within a complex matrix environment and convey technical information to diverse audiences.

• Proactive and innovative mindset.

• Willingness to travel up to 40%.

• Previous experience in curriculum development, educational outcome assessment, and application of adult learning principles is preferred.

🏝️ Benefits

• Medical, dental, vision, and prescription coverage.

• Employee wellness resources.

• 401(k) savings plan.

• Employee Stock Purchase Plan (ESPP).

• Paid time off.

• Paid parental leave benefits.

• Disability benefits.