Associate Director – Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee, develop, and directly lead a team of Field Reimbursement Managers responsible for access and fulfillment within Dermatology healthcare provider accounts.

• Implement the PECS Field Reimbursement Manager strategy effectively.

• Equip healthcare providers, patients, and caregivers with essential information, tools, and resources to facilitate patients' initiation and continuation of therapy.

• Promote communication across Patient Access, Pharmacy Access, Medical, Market Access, Brand Marketing, and Field Sales departments.

• Inspire, coach, develop, and retain a diverse team of professionals.

• Supervise up to 8 direct reports to optimize access and fulfillment outcomes.

• Formulate both short- and long-term strategic plans while overseeing the execution of associated tactics.

• Cultivate a positive team culture, drive accountability, manage performance, build customer relationships, and accomplish team objectives.

• Guide Field Reimbursement Managers in leveraging data insights and account management skills to overcome access challenges.

• Assist in identifying and resolving patient barriers associated with specialty pharmacy and pharmacy benefits.

• Foster relationships and collaborate with both internal and external partners.

• Manage and allocate the budget in line with team goals.

• Perform duties in compliance with the JJIM Credo, HCC Guidelines, and FRM Rules of Engagement.

• Report to the Field Director, Field Access & Affordability Solutions within PECS.

⛳️ Requirements

• A Bachelor’s Degree is required.

• At least 8 years of experience in a healthcare business-related field is necessary.

• Familiarity with account management, managed care, and reimbursement principles, including pharmacy, coding, billing, prior authorization, office operations, and appeals processes.

• Proven leadership skills and a track record of success in previous roles.

• A valid Driver's License from one of the 50 United States is required.

• Must reside within the specified geography or be willing to relocate.

• Preferably, 3+ years of direct people management experience.

• Experience in the immunology disease state is preferred.

• An MBA or other advanced degrees/relevant certifications are advantageous.

• Experience in developing and implementing customer-focused strategies is essential.

• Ability to collaborate effectively across functions in a matrix environment.

• Experience in the Dermatology therapeutic market is a plus.

• Experience in enhancing team AI literacy and confidence is beneficial.

• Willingness and capability to travel up to 75% of the time.

🏝️ Benefits

• Inclusive work environment.

• Equal opportunity employment.

• Accommodations during the interview process for applicants with disabilities.