Associate Director, Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee, develop, and directly manage a team of Field Reimbursement Managers responsible for access and fulfillment within Dermatology healthcare provider accounts.

• Implement the PECS Field Reimbursement Manager strategy effectively.

• Ensure that healthcare providers, patients, and caregivers are equipped with the information, tools, and resources necessary to initiate and continue therapy.

• Promote communication among Patient Access, Pharmacy Access, Medical, Market Access, Brand Marketing, and Field Sales teams.

• Inspire, coach, develop, and retain a diverse team.

• Lead a regionally aligned team consisting of up to 8 direct reports.

• Formulate both long-term and short-term strategic plans and oversee the execution of related tactics.

• Drive district vision, foster team culture, enhance accountability, manage FRM performance, cultivate customer relationships, and attain team objectives.

• Mentor FRMs to utilize data insights and account management skills to overcome access barriers.

• Aid in identifying and resolving patient access and fulfillment challenges, including issues related to specialty pharmacy and pharmacy benefits.

• Establish trust-based relationships and collaborate with both internal and external stakeholders.

• Operate in the field with minimal supervision.

• Manage and allocate budget resources in alignment with team goals.

• Execute responsibilities in accordance with the JJIM Credo, HCC Guidelines, and FRM Rules of Engagement.

• Report to the Field Director of Field Access & Affordability Solutions within PECS.

⛳️ Requirements

• A Bachelor’s Degree is mandatory.

• An MBA or another relevant graduate-level degree is preferred.

• A minimum of 8 years of experience in healthcare business is required.

• A focus on biopharmaceutical market access, field reimbursement, or managed markets is preferred.

• Understanding of account management, managed care, and reimbursement principles, including pharmacy, coding, billing, prior authorization, office operations, and appeals processes.

• Proven leadership skills and a track record of performance success in previous positions.

• A valid Driver's License in one of the 50 United States is necessary.

• Must reside within the designated geography or be open to relocating.

• At least 3 years of direct people management experience is preferred.

• Experience in immunology disease states is preferred.

• An MBA or other advanced degree/relevant certifications are preferred.

• Background in navigating high-profile, complex business scenarios is preferred.

• Experience in developing and implementing customer-oriented strategies is preferred.

• Ability to work collaboratively across functions in a matrix environment is preferred.

• Excellent written and verbal communication skills are preferred.

• Strong analytical and problem-solving abilities are preferred.

• Experience in the Dermatology therapeutic market is preferred.

• A commitment to learning about emerging technologies, such as AI, through exploration and iteration is necessary.

• Experience in fostering team AI literacy and confidence, promoting responsible AI use and sound judgment is preferred.

• Willingness to travel up to 75% of the time is required.

🏝️ Benefits

• Equal Opportunity Employer.

• Inclusive interview process and accommodations for disabilities.

• Field-based work arrangement.

• Potential relocation option to the Texas region.