Associate Director, Field Reimbursement

This is a fully remote position, open to applicants in New York.

📋 Description

• Reduce access and reimbursement interruptions by providing education to office personnel about payer coverage, policies, and acquisition pathways.

• Guide healthcare offices in independently overcoming access and reimbursement obstacles during the post-prescribing phase.

• Assist with complex access and reimbursement issues as required.

• Identify and prioritize barriers to implementation for resolution at customer locations.

• Create strategic plans that outline next steps, responsible parties, and completion timelines.

• Drive the closure of implementation barriers.

• Coordinate comprehensive plans across internal teams for aligned customers based on a common diagnosis.

• Act as a field-based, customer-facing educational resource for healthcare providers and office personnel.

• Function as the subject-matter expert on reimbursement, access, and coverage issues impacting ViiV’s long-acting injectables.

• Streamline and enhance the injectable implementation experience for healthcare providers, patients living with HIV, and individuals who could benefit from HIV prevention within the designated geographic area.

⛳️ Requirements

• Bachelor’s Degree.

• More than 5 years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.

• Familiarity with J codes, Q codes, and reimbursement billing requirements.

• Willingness to travel over 50% of the time.

• Strong understanding of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.

• Experience with specialty injected or infused products in buy-and-bill environments across various care settings.

• Background working with specialty pharmacy and reimbursement HUB services.

• Excellent communication skills with the ability to clarify complex systems and influence stakeholders.

• Strong relationship management, problem-solving, and independent execution abilities.

• Proven track record of effectively educating offices on access and reimbursement processes.

• Proactive execution excellence focused on streamlining and simplifying operations.

• Established indirect/direct leadership with a record of effective peer collaboration.

• Knowledge of associated accounts and existing customer relationships.

🏝️ Benefits

• Annual bonus.

• Eligibility to join share-based long-term incentive programs.

• Health care and other insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation time.

• Paid caregiver/parental and medical leave.

• Comprehensive benefits program.

• Employee benefits provided by GSK.