Associate Director, Field Reimbursement

This is a fully remote position, open to applicants in New York.

📋 Description

• Address disruptions in access and reimbursement by educating office staff on payer coverage, policies, and acquisition pathways.

• Train healthcare offices to independently navigate access and reimbursement challenges during the post-prescribing phase.

• Provide support for complex access and reimbursement issues as needed.

• Identify and prioritize barriers to implementation for resolution at customer campuses.

• Develop strategic plans outlining next actions, responsible parties, and completion deadlines.

• Drive the closure of implementation barriers.

• Coordinate plans across internal partners for aligned customers based on a common diagnosis.

• Act as a field-based, customer-facing educational resource on reimbursement, access, and coverage issues related to ViiV’s long-acting injectables.

• Streamline and enhance the injectable implementation and user experience for healthcare providers, patients living with HIV, and individuals who can benefit from HIV prevention.

⛳️ Requirements

• Bachelor's Degree.

• Over 5 years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.

• Familiarity with J codes, Q codes, and billing requirements for reimbursement.

• Willingness to travel more than 50% of the time.

• Strong understanding of payer channels, including Medicare Parts B, C, D, Medicaid, and commercial insurance.

• Experience with specialty injected or infused products in buy-and-bill environments across various care settings.

• Background in working with specialty pharmacy and reimbursement HUB services.

• Exceptional communication skills, with the ability to simplify complex systems and persuade effectively.

• Strong relationship management, problem-solving, and independent execution abilities.

• Proven track record of effectively educating offices about access and reimbursement processes.

• Proactive execution excellence focused on streamlining and simplifying processes.

• Demonstrated indirect/direct leadership with effective peer collaboration.

• Knowledge of aligned accounts and existing customer relationships.

🏝️ Benefits

• Annual bonus.

• Eligibility to participate in a share-based long-term incentive program.

• Health care and other insurance benefits for employees and their families.

• Retirement benefits.

• Paid holidays.

• Vacation.

• Paid caregiver/parental and medical leave.