Associate Director – Creative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Define and spearhead the creative vision for live events, meetings, and experiential programs across all markets.

• Set benchmarks for immersive environments, staging, entertainment, guest flow, and multi-day program design.

• Foster innovation in event formats, environments, and experiential storytelling.

• Convert industry trends and cultural insights into practical event applications.

• Supervise the creative direction of high-value, intricate event proposals.

• Craft guest experience narratives, spatial layouts, and experiential moments.

• Collaborate with Sales and Events on scope, feasibility, and pricing.

• Act as the executive link between Creative, Sales, and Event Operations.

• Ensure alignment of concepts with venue capabilities, production timelines, labor, logistics, safety, guest flow, budgets, and operational delivery.

• Direct the national strategy for production, entertainment, fabrication, and technical creative partners.

• Collaborate with Procurement and Finance on partner strategy and financial performance.

• Lead and nurture a national team of creative leaders.

• Mentor Associate Directors and senior leaders.

• Implement training initiatives in event production, logistics, and experiential design.

• Build a leadership pipeline for complex, high-value live programs.

• Steer long-term creative strategy to support revenue growth, client retention, and market differentiation.

• Establish systems and processes for efficient, scalable live event programs.

• Oversee capacity planning and resource allocation across markets.

• Ensure consistency in tools, workflows, and creative systems.

• Advocate for continuous improvement in designing, selling, and executing live experiences.

• Manage a personal book of business while guiding and supporting a team.

⛳️ Requirements

• 7+ years of creative experience in a DMC or a related field such as hospitality or events.

• Familiarity with Salesforce and an understanding of its reporting capabilities.

• Proven knowledge and connections in the specific, local destination.

• Strong negotiation and relationship-building abilities.

• At least 3 years of experience leading high-performing sales teams and meeting KPI targets.

• Extensive experience with Social Tables, Canva, AI products, and diagramming tools.

• Proactive, solution-focused mindset.

• Exceptional customer service orientation and a passion for hospitality and special events.

• Ability to communicate effectively and cultivate positive internal and external relationships.

• Capacity to excel in a fast-paced, dynamic environment while meeting deadlines and surpassing expectations.

• Candidates must be based in or willing to relocate to the required market.

• Willingness to travel throughout the territory as necessary.

• Legal authorization to work in the U.S. without sponsorship.

• Creative portfolio or project samples are required.

🏝️ Benefits

• Annual and quarterly awards.

• Paid day off to engage with your local community.

• Annual all-company retreat.

• Annual incentive trip for top performers based on qualifications (certain departments eligible).

• Regional team outings.

• Monthly companywide meetings.

• Competitive base salary.

• Quarterly bonuses.

• Performance-based quarterly commission plans.

• 401k with company match (eligible after 1 year; up to 4% of salary matched, vested immediately).

• Monthly cell phone stipend.

• Opportunities for remote work and flexibility, including complete home office setup.

• Flexible scheduling options.

• Generous PTO.

• Sick days.

• 9 full holidays.

• 5 half days off before holidays.

• 2 floating holidays.

• ½ day Fridays in July & August (dependent on goal achievement).

• Wide range of health plan options.

• Paid parental leave.

• Pet insurance program.

• Employee Assistance Plan (EAP).

• Mentorship program.

• “Masterclasses” on industry/department-specific topics.

• State-of-the-art technology platforms and tools, including training.

• Annual and monthly meeting content focused on professional development.