Associate Director, AI Engagement Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with teams in creative operations, production, and branding to identify and facilitate AI integration throughout ideation, production, approval, and distribution processes.

• Ensure that deliverables adhere to quality standards and meet client specifications.

• Act as the primary delivery lead and main point of contact across client accounts, bridging the gap between AI engineers and client execution teams.

• Organize and lead standups, sprint planning sessions, retrospectives, and stakeholder check-ins.

• Oversee Jira tickets, user stories, backlog management, and adherence to scrum methodologies.

• Maintain project timelines and documentation, which includes requirements and solution architecture.

• Monitor milestones and proactively identify and escalate timeline risks.

• Create training materials, workshop agendas, and enablement content.

• Conduct rollout training and workshops for client teams implementing GenAI solutions.

• Collaborate with technology partner Customer Success Managers and Enablement resources on adoption strategies.

• Provide continuous end-user support throughout the implementation and early adoption phases.

• Prepare and deliver weekly status reports and executive-level dashboards/presentations detailing progress, risks, and business impact.

• Track adoption metrics, user engagement, and progress relative to business objectives.

• Adapt strategies to eliminate barriers to adoption and enhance value realization.

⛳️ Requirements

• 4–8 years of experience in business consulting, digital strategy, agile software development lifecycle, enterprise software, and AI/ML.

• Demonstrated success in applying AI or automation to complex enterprise workflows, particularly in content supply chains and marketing operations.

• Experience in leading projects within an Agile Scrum framework.

• Proficient knowledge of project and process management tools including Jira, Miro, Confluence, and SharePoint.

• Experience in leading development teams.

• Proven ability to design pilots, Proofs of Concept (POCs), and roadmaps tied to business-case rigor and measurable KPIs.

• Familiarity with Digital Asset Management (DAM), Content Management Systems (CMS), Workfront, Customer Data Platforms (CDP), workflow automation, orchestration, and creative tools.

• A genuine passion for AI and a solid understanding of AI and automation systems used for content creation.

• Ability to navigate intricate organizational dynamics and achieve consensus among diverse stakeholders.

• Strong change leadership capabilities; skilled at influencing people, processes, and technology.

• Willingness to travel domestically within the US 10–20% of the time.

• Knowledge of Adobe Creative Cloud, Express, Firefly, Firefly Services, and GenStudio for Performance Marketing is advantageous.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Supportive work environment that fosters innovation and creativity.