Assistant Utility Issue Adjudicator

This is a fully remote position, open to applicants in New York.

📋 Description

• Follow up on, track, and resolve data management challenges with utility companies through phone and email communication.

• Gather information from both utilities and customers.

• Keep detailed and current records of ongoing data management issues and weekly updates.

• Oversee weekly submission progress and ensure that issues are accurately monitored.

• Support the Utility Adjudicator in the review and evaluation of rejected utility matters.

• Coordinate appropriate responses to facilitate issues that require adjudication.

• Communicate with the auditing team to obtain necessary documentation for resolution.

• Identify and escalate complex or ambiguous utility issues to the Legal Department.

• Assist in implementing utility savings opportunities identified through auditing systems.

⛳️ Requirements

• 1-3 years of relevant work experience; an administrative background is preferred.

• A completed undergraduate degree, or expected completion within six months.

• Ability to understand and articulate technical and legal concepts as well as business issues in straightforward terms.

• Excellent oral and written communication skills.

• Capacity to independently solve problems and think creatively and efficiently.

• Ability to prioritize a high-volume workload and meet deadlines effectively.

• Must reside in the United States, within one hour of Eastern Standard Time.

• Must be legally authorized to work permanently in the United States as a US Citizen or active Green Card holder.

🏝️ Benefits

• Health, dental, and vision insurance coverage.

• 401(k) plan with company matching contributions.

• Three weeks of paid time off to start, in addition to 11 paid holidays.

• Full-time remote work opportunity.

• Necessary industry-specific training provided.

• Significant potential for growth and opportunities for advancement.