Assistant Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide assistance to the Operations Management team with task execution and administrative duties.

• Prepare and disseminate meeting agendas, minutes, and follow-up summaries.

• Coordinate ongoing tasks related to organizational membership, rosters, elections, and award cycles.

• Aid in the creation of marketing and communication materials.

• Keep records updated across client and internal platforms.

• Conduct research to address client or internal unit requirements.

• Facilitate client and internal meetings through scheduling, logistics, and documentation support.

• Organize and prepare documentation for internal standard operating procedures and resource libraries.

• Contribute to internal innovation and process improvement initiatives.

• Maintain knowledge of association governing documents, such as Constitutions, Bylaws, Strategic Plans, and Operating Manuals.

• Perform additional duties as assigned.

• Participate in formal performance evaluations every six months conducted by the VP of Operations Management.

⛳️ Requirements

• Bachelor's degree in business administration, management, communications, or a related field, or a relevant combination of education and experience.

• Excellent written communication and organizational skills.

• Capability to manage multiple tasks across various projects.

• Basic understanding of professional associations or nonprofit organizations.

• Experience in a support role within project management, higher education, or association administration (preferred).

• Familiarity with ClickUp, MailChimp, or website CMS tools (preferred).

• Working knowledge of Robert’s Rules of Order (preferred).

• Willingness to travel internationally as needed.

• Ability to sit for extended periods and work on a computer.

• Must be capable of lifting up to 15 pounds occasionally.

🏝️ Benefits

• Comprehensive Medical, Dental & Vision Insurance (Full employee premiums covered by Conference Catalysts).

• Health Flexible Spending Account (FSA) for eligible health & wellness expenses.

• 401(k) Retirement Plan after the 90-day onboarding period (Conference Catalysts matches dollar for dollar, up to 5% of employee deferrals).

• Uncapped flex time off following the 90-day onboarding period.

• 14 paid company holidays.

• Voluntary Life and AD&D insurance.

• Individual professional development budget.

• Annual office discretionary budget.

• Annual swag store budget.

• Monthly gym membership reimbursement.

• Occasional travel may include annual company retreats, department retreats, and client meetings.

• Regular, full-time employment.