Area Lead, Site of Care

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate, design, and implement programs aimed at enhancing product administration options across specified care sites.

• Collaborate with care sites throughout the Gulf Coast and Great Plains regions.

• Cultivate in-depth account knowledge for targeted home infusion providers, clinics, and other care locations.

• Analyze outpatient administration options and the care landscape within assigned regions.

• Engage with sites to assess their willingness and capability to administer the product.

• Identify geographic or site-of-care deficiencies and create plans to evaluate site interest and administration capabilities.

• Offer sites a comprehensive overview of the product and general clinical administration protocols.

• Recognize clinical, operational, and economic barriers impacting product administration.

• Formulate account plans to direct subsequent actions effectively.

• Provide education related to access, including product-specific coding and billing information.

• Utilize knowledge of payer considerations, reimbursement, billing, and coding for infused products.

• Collaborate with reimbursement/access and patient support teams.

• Assist in coordination and communication with customers related to contract setup readiness.

• Act as the primary site-of-care contact for Sales, Account Management, Patient Support Services, and reimbursement/access teams.

• Liaise with Medical and other internal stakeholders to facilitate site engagement.

• Relay site-of-care insights, trends, barriers, and opportunities to internal partners.

• Coordinate with field partners on account context, insights, and next steps.

• Ensure customer interactions adhere to Amgen policies, regulatory standards, and approved materials.

• Exemplify ethical, patient-focused, and professional engagement.

⛳️ Requirements

• Doctorate degree OR Master’s degree with 2 years of experience in Business, Clinical, or Science OR Bachelor’s degree with 4 years of experience in Business, Clinical, or Science OR Associate’s degree with 8 years of experience in Business, Clinical, or Science OR High school diploma / GED with 10 years of experience in Business, Clinical, or Science.

• Bachelor's degree is required; a degree in Business, Clinical, or Science is preferred.

• At least 4 years of experience in the pharmaceutical/medical industry or home infusion/clinic settings.

• Minimum of 2 years in account management within oncology, hematology, or rare disease, including experience with infused therapies.

• At least 2 years of experience with market access/site-of-care customer segments and reimbursement for infused products, involving both commercial and government payers, as well as billing/coding.

• Willingness to travel over 50%, including overnight and occasional weekend commitments.

• Advanced clinical or scientific degree, such as RN, PharmD, or MPH, or relevant clinical experience.

• Experience with reimbursement in hematology or oncology.

• Direct experience in identifying and assessing available sites of care within infusion service environments.

• Recent experience with the launch of infused products.

• Strong account management and customer engagement skills.

• Capability to develop and apply detailed account and site-of-care intelligence.

• Knowledge of infused therapy administration environments and site-of-care models.

• Understanding of market access, reimbursement, coding, and billing considerations for infused products.

• Ability to identify and characterize clinical, operational, and economic barriers.

• Competence in collaborating effectively across Sales, Medical Affairs, Patient Support Services, and reimbursement/access teams.

• Strong grasp of healthcare issues, customer trends, and the broader site-of-care landscape.

• Ability to manage a geographically diverse territory with extensive travel obligations.

🏝️ Benefits

• A comprehensive employee benefits package that includes a Retirement and Savings Plan with significant company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Long-term stock-based incentives.

• Award-winning time-off plans.

• Flexible work models where feasible.

• Opportunities for career development.

• Financial plans that provide opportunities to save towards retirement or other goals.

• Support for work/life balance.