Arbitration Claims Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Resolve disputes related to intercompany claims through negotiation and arbitration.

• Analyze claim files to assess liability and damages.

• Craft compelling submissions for arbitration.

• Advocate for the company's stance in arbitration settings.

• Conduct investigations into complex auto claims pertaining to coverage, liability, and damages.

• Review, assess, and negotiate claims related to basic to moderate injuries as needed.

• Recognize vehicle body components and possible property damages.

• Understand customer requirements and deliver suitable customer service.

• Evaluate potential subrogation or fraud scenarios and determine the appropriate course of action.

• Utilize knowledge of insurance policies, industry standards, and organizational dynamics.

• Aid in achieving recovery and expense management goals.

• Work in conjunction with seasoned professionals.

⛳️ Requirements

• Authorization to work in the United States is required.

• The employer does not sponsor work visa candidates.

• Candidates holding an active insurance license must cancel all existing appointments prior to onboarding and may not maintain outside appointments during their employment.

• Applicants aiming for an adjuster position with a resident producer license must relinquish that license upon direction from the licensing team.

• Strong analytical skills are essential.

• Attention to detail is a must.

• Proficient communication and negotiation skills for handling complex claims.

• Expertise in claims, particularly in subrogation and arbitration investigations.

• Familiarity with advanced auto claims, including aspects of coverage, liability, and damages.

• Capability to assess, review, and negotiate basic to moderate injury claims as required.

• Proficient in insurance claims, arbitration processes, and written communication.

• A dedicated workspace at home that is free from distractions is necessary.

• Reliable internet connection with minimum speeds of 50 MB download and 5 MB upload is required.

🏝️ Benefits

• Provision of laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for connectivity to help mitigate internet expenses.

• Flexibility to work remotely.

• Comprehensive setup for technology needs.

• Commitment to equal opportunity employment regardless of protected characteristics.

• Assistance or accommodation available for the application process.