Apprentice – Customer Success

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist in organizing and updating information, records, and follow-up activities related to the customer portfolio.

• Aid in the preparation of reports, spreadsheets, and presentations reflecting the team's results.

• Help coordinate meetings, manage calendars, and monitor administrative tasks.

• Facilitate the recording and organization of customer data in internal systems, such as HubSpot.

• Collaborate on initiatives aimed at organizing, standardizing, and optimizing processes within the Customer Success team.

• Contribute positively to the experience and success of customer partnerships.

⛳️ Requirements

• No prior professional experience is necessary.

• High school education either in progress or completed.

• Must be available to attend the in-person apprenticeship course once weekly in São Paulo, SP.

• A keen interest in starting a career in Customer Success and technology.

• Basic understanding of computers and digital tools.

• Familiarity with Google Workspace (Sheets, Docs, and Slides) or equivalent tools.

• Strong written and verbal communication abilities.

• Excellent organizational skills and attention to detail.

• A desire to learn and explore new concepts.

🏝️ Benefits

• 100% remote work.

• A results-driven culture of trust, offering numerous challenges and learning opportunities.

• Autonomy and ownership within a collaborative and empathetic environment.

• A feedback-rich culture with 1:1 meetings led by human-centered leadership, free of micromanagement.

• Meal/food allowance.

• Childcare assistance.

• Home office allowance.

• Health assistance.

• Education and cultural allowance.

• Gympass.

• Birthday day off.

• Discounts on therapy.

• Discounts on English courses.

• Additional benefits from partners.