
Application Support Specialist
Posted Sep 16

Posted Sep 16
This is a fully remote position, open to applicants in Costa Rica.
• Conduct pre-release and post-deployment verifications.
• Integrate with Rundeck or Azure DevOps for the deployment of applications.
• Develop application control solutions, including scripts for starting and stopping services.
• Collaborate with monitoring solutions such as OpsRamp, Grafana, and Splunk.
• Assist with annual Disaster Recovery (DR) and Business Continuity Planning (BCP) testing requirements.
• Provision and configure new servers.
• Support processes and workflows for user authentication and authorization.
• Set up authentication and service accounts.
• Address production incidents and problem tickets.
• Diagnose trading and market data production issues.
• Suggest and implement infrastructure enhancements.
• Utilize Python scripting for various tasks.
• Proficient in Linux, including command line usage, standard file editing/searching/manipulation, and shell scripting.
• Working knowledge of relational databases and SQL, including understanding tables, views, indexes, and the ability to query and modify data; familiarity with query performance and optimization.
• Experience with job automation tools such as Tidal, Autosys, Control-M, etc.
• Strong communication skills, capable of articulating concerns and risks while documenting and conveying corrective and preventive action plans to stakeholders.
• Methodical in problem solving and incident management.
• Ability to define and document operational procedures and runbooks.
• Familiarity with release packaging and deployment tools such as Rundeck and Ansible.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Eager to learn about regulatory and trading workflows.
• Takes initiative and drives solutions to completion.
• Flexible in adapting to changing priorities in Regulatory Operations.
• Capable of multitasking and providing L3 Support during New York business hours.
• Must possess the legal right to work in Costa Rica.
• Contractor position only (C2C).
• Compensation ranges from $25-35 per hour, depending on experience and qualifications.
Teleperformance
TEKsystems
Senture, LLC
Senture, LLC
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