Application Services Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Install and upgrade HealthEdge applications in private cloud, public cloud (AWS), and customer-hosted environments.

• Manage applications in SaaS-hosted settings for clients.

• Operate within the agile HealthEdge Deployment Methodology.

• Utilize tools for SaaS-hosted customer and internal environments, including automation, alerting, troubleshooting, and third-party applications.

• Complete assignments promptly and maintain acceptable quality standards.

• Collaborate with team members to troubleshoot issues and document as well as share knowledge.

• Recognize and address knowledge gaps through ongoing learning and self-improvement.

• Execute job functions in alignment with HealthEdge policies and procedures, particularly concerning the handling of healthcare information.

• Create innovative solutions and assist leadership in problem-solving.

• Work across various time zones in a hybrid or remote work setting.

• Occasionally perform production upgrades outside of standard business hours, including weekends.

⛳️ Requirements

• 2-5 years of relevant experience.

• Bachelor’s degree in Computer Science, MIS, or related fields, or equivalent professional experience.

• Experience in roles such as deployment or solutions engineer, system/platform engineer, technical application support, or system administration.

• Experience in the healthcare sector, particularly with Blue Card, is highly desirable.

• Eagerness to learn deployment and automation tools like Ansible, Chef, and Puppet.

• An engineering mindset dedicated to designing, implementing, and enhancing processes and technologies.

• Basic proficiency in Linux.

• Familiarity with SQL, PL/SQL, or similar relational database technologies.

• Experience with Amazon Web Services (AWS) is a plus.

• Knowledge of containers and Kubernetes orchestration.

• Willingness and capacity to learn new technologies and apply new skills.

• Exceptional teamwork and communication abilities, both verbal and written.

• Capacity to communicate directly with senior management.

• Ability to manage multiple priorities and effectively communicate with project teams.

• Strong troubleshooting skills and a proactive mindset.

• Proficiency in shell scripting.

• Availability to work occasional off-hours, including weekends, for production upgrades.

• Working knowledge and practical experience with J2EE middleware such as Tomcat or JBoss is a plus.

• Candidates may be subject to a pre-employment criminal background check.

🏝️ Benefits

• Full-time, permanent employment.

• Hybrid or remote work environment.

• Potential travel requirements based on company needs.

• An inclusive workplace culture that supports diverse representation.

• Equal opportunity employment.

• Reasonable accommodations for individuals with disabilities.