Forward Deployed Engineer

This is a fully remote position, open to applicants in South Korea.

📋 Description

• Collaborate closely with customer teams in both Korean and English to comprehend their objectives, limitations, and technical requirements.

• Create and develop comprehensive solutions utilizing TypeScript/React, Node.js, Python, ROS, SQL, and/or Rust.

• Draft detailed scopes, timelines, and success criteria from proof of concept through to production.

• Work alongside customer engineers to deploy solutions in cloud, on-premises, and offline environments.

• Install and update software at customer locations without internet access, and produce runbooks.

• Educate customer teams and prepare documentation in both Korean and English.

• Collaborate with Sales, Solutions Engineering, and Customer Success teams on shared accounts.

• Bring insights gained from customers back to product, design, and engineering teams.

• Document effective methodologies and contribute to internal libraries.

• Assist the Forward Deployed Engineering team in supporting Korean clients.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience.

• Proficiency in both Korean and English, with strong verbal and written communication skills.

• Experience leading technical meetings with customer engineers and translating requests into scoped work.

• Proven history of rapid prototyping and incremental delivery with external stakeholders.

• Backend development experience in Node.js, Python, or Rust.

• Frontend development experience using React/TypeScript.

• Familiarity with Docker and the capability to deploy and support software in environments without internet access.

• Ability to determine what to build and ensure usability without a designer's input.

• Capacity to work independently with a team that operates 16 to 17 hours behind.

• Willingness to work on-site with customers in Korea when necessary.

• Openness to up to 50% travel, including trips to Korea.

• Experience in robotics or industrial automation, or a previous deployed role, is advantageous.

• Must possess valid and unrestricted authorization to work in the country of employment without requiring employer sponsorship.

🏝️ Benefits

• Competitive equity grant within a Series B company.

• Comprehensive medical, dental, vision, and term life insurance coverage at 100% for employees and 75% for dependents, applicable to U.S. full-time employees.

• 401(k) matching up to 4%, for U.S. full-time employees.

• Four weeks of vacation, in addition to holidays and winter break.

• Fully funded company offsite events 1–2 times per year.

• A monthly budget of $300 for commuter benefits or personal workspace development, depending on role/location.