Application Engineer, Custom Computer Programming Services

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Deliver CFSAN IT System Lifecycle Development and Management Support Services for the FDA

• Offer project management services under FDA task orders and establish mechanisms for project control, monitoring, and notifications

• Utilize FDA templates and draft templates as needed for COR approval

• Develop integrated, end-to-end automated systems that support CFSAN business and mission processes

• Provide architecture support and identify tools and technologies for the evolution from current to future states

• Enhance and develop CFSAN IT systems, tools, databases, applications, and external interfaces

• Conduct requirements elicitation, analysis, and validation, along with system design, code generation, testing, deployment, and documentation

• Create and support interfaces, templates, scripts, workflows, analytics/tool access, and reports

• Validate and test deliverables against established standards, policies, and business requirements

• Integrate and deploy information systems using service-oriented architecture and reusable components

• Develop and execute data architectures, policies, practices, and procedures across the data lifecycle

• Ensure availability, reliability, and security of the CFSAN IT portfolio

• Maintain, support, and enhance code, scripts, views, triggers, jobs, designs, documentation, reports, and templates

• Analyze and report on infrastructure and software upgrades, capacity, and changes in the technical environment

• Provide daily operations, maintenance, and help desk support

• Identify, recommend, and implement the retirement or consolidation of systems, technologies, tools, and data

• Assess user capabilities and training needs

• Prepare training plans and materials, and conduct training sessions

• Manage transition-in and transition-out activities, transferring knowledge, data, and application support artifacts

• Provide Tier 2/Tier 3 network support, troubleshoot network and hardware issues, and coordinate with equipment vendors

• Strengthen network and server systems in accordance with NIST and CIT security policies

• Lead the maintenance of complex data, voice, and video network hardware and systems

• Design, implement, and maintain LAN, WAN, or VOIP systems

• Offer network design consultation and guidance

• Evaluate networking technologies and create testing routines or scripts

• Participate in project direction discussions, proposal efforts, sales calls, and executive-level activities

• Manage client expectations and recommend network investments based on performance and cost analyses

• Provide leadership and guidance to less experienced personnel

⛳️ Requirements

• Experience in designing, developing, implementing, communicating, administering, and evaluating human resources programs, focusing on compensation and classification in large organizations with over 4,000 geographically dispersed employees

• Experience in organizations with a complex, multifaceted mission of national scope

• Proven experience in designing and implementing innovative compensation and pay-for-performance programs in both private and public sectors, and/or expertise in a unionized environment

• Experience in job analysis and evaluation

• Expertise in making accurate Fair Labor Standards Act (FLSA) exemption determinations and defending these decisions to employees, management, and/or external parties

• Expertise in compensation, pay-for-performance, and awards programs tailored for public-sector regulatory/operational organizations

• Knowledge of laws and regulations governing federal compensation, classification, performance, recognition programs, and federal financial regulatory agencies

• Application Engineer experience in analyzing functional business applications and design specifications

• Experience in developing block diagrams and logic flow charts

• Ability to translate detailed designs into computer software

• Experience in testing, debugging, and refining software

• Ability to prepare program-level and user-level documentation

• Ability to enhance software to decrease operating time or improve efficiency

• Ability to provide technical direction to programmers

• Experience in providing Tier 2 and/or Tier 3 network support

• Experience troubleshooting network performance and user desktop connectivity issues

• Knowledge of NIST and CIT security policies and network/server hardening

• Experience in maintaining complex data, voice, or video network hardware and systems

• Experience resolving intricate network and hardware issues

• Experience in analyzing and evaluating current and future systems

• Knowledge of network design

• Experience in evaluating and testing networking technologies

• Experience in designing testing routines or scripts

• Experience in designing, implementing, and maintaining LAN, WAN, or VOIP systems

• Experience in analyzing network documentation and communicating operational status to management

• Ability to determine methods and procedures for new data, voice, or video technologies

• Ability to assess customer needs and decide on appropriate approaches

• Ability to provide consultation, support, and guidance to organizations and clients

• Ability to develop and conduct training

• Ability to engage in executive-level project discussions

• Ability to manage client expectations

• Experience participating in proposal efforts and sales calls

• Ability to prepare proposal documentation

• Ability to recommend network investments based on performance and stability assessments

• Experience conducting cost analyses and vendor comparisons

• Leadership and guidance for less experienced personnel

• Understanding and proficiency with Microsoft Office

• Advanced proficiency in Excel, Access, Outlook, PowerPoint, and Word

• Proficiency with Adobe Acrobat, data analytic tools, and Visio

• Ability to quickly learn additional tools as required

• Willingness to support business development and other ProSidian initiatives

• Security clearance may be necessary for sensitive federal engagements

🏝️ Benefits

• Competitive compensation

• Group medical health insurance through BC/BS, including high-deductible health plans or PPOs

• Group dental health insurance through Delta, Aetna, Guardian, and MetLife

• Group vision insurance through Aetna and VSP

• Pre-tax employee benefits

• Performance incentives

• 401(k) retirement savings plan with company match and investment options

• Personal financial planner assistance

• Vacation and paid time off: 2 weeks vacation/sick days and 10 holidays

• Pre-Tax Payment Programs, including Flexible Spending Account (FSA)

• Purchasing discounts and savings through The Corporate Perks Benefit Program

• Supplemental life and accidental death and dismemberment insurance

• Short- and long-term disability insurance

• Employee and contractor referral bonus of up to $5,000 for referrals employed for 90 days

• Flexible work arrangements: employees can work remotely