Application Engineer

This is a fully remote position, open to applicants in Washington.

📋 Description

• Deliver application and technology expertise to enhance customer automation solutions and support the sales organization.

• Assist customers with production processes and factory/process automation applications.

• Assess the commercial and technical viability of proposals.

• Suggest customer-specific solutions that align with industry standards and specifications.

• Collaborate with customers to create requirement specifications.

• Serve as the pre-sales liaison between customers and relevant Festo departments, coordinating with the sales engineer.

• Provide technical training and facilitate knowledge transfer to customers.

• Aid in product development by defining product/application requirements.

• Help identify and secure projects.

• Share knowledge and replicate solutions throughout the organization.

• Mentor less experienced application engineers.

• Oversee installations and conduct commissioning activities.

• Diagnose system failures and recommend schematic redesigns.

• Modify existing computer operating software programs and assist in the implementation of new programs.

• Support product launches and conduct onsite commissioning training.

• Document bug/failure reports.

• Identify standardized or custom applications and create application descriptions.

• Discuss machine concepts, enhance machine efficiency, and define specific requirements and concepts.

• Advocate for new products and technologies.

• Assist with the phase-out of older products and the transition to newer offerings.

• Contribute to the Product Segmentation Model and provide insights to Product Management and Marketing.

• Engage in projects of varying sizes, durations, and team compositions.

• Support, follow up with, and influence team members.

• Allocate approximately 50–70% of time to customer support at their locations, from concept development through commissioning and optimization.

⛳️ Requirements

• Bachelor's Degree, ideally in electrical, mechatronics, or mechanical engineering, or 2-7 years of relevant business experience.

• Proficient in English.

• Skilled in MS Office.

• Experience in project engineering or a related role is preferred.

• At least 2 years of experience in the industry segment (OEM) is advantageous.

• Familiarity with Quick Search Plus and Festo Part Data Manager.

• Proficient in Positioning Drives, HGO, CACOS, Part Data Manager, and Fluid Draw.

• Willingness to travel for business purposes, including training, customer visits, or company events.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible Spending Programs.

• Short-term disability.

• Long-term disability.

• 401k.

• Pet Insurance.

• Paid Holidays.

• Paid time off.

• Educational assistance.

• Comprehensive benefits package for employees and their dependents.

• Support for work/life balance.