Application Analyst – ClinDoc, Stork

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Execute system design, development, testing, validation, and ongoing support for designated applications.

• Acquire and maintain comprehensive knowledge of functional workflows and the software that supports them.

• Engage in the review and development of future-state workflows.

• Complete system configurations to support new workflows.

• Collaborate in teams and across interdisciplinary groups.

• Identify opportunities for system optimizations and enhancements.

• Work with vendors, technology teams, project teams, and end users to design and implement effective solutions.

• Investigate issues and independently analyze complex situations to generate solution options.

• Recognize opportunities for functional improvements within applications.

• Provide tier-2 support for application incidents reported via the help desk.

• Keep documentation up to date.

• Implement changes through documented processes that comply with departmental policies and procedures.

• Advocate for the Health System's Mission, Vision, and Values.

• Deliver exceptional customer service.

• Coordinate and lead the activities of others performing similar work without supervision.

⛳️ Requirements

• Epic certification in the specified application is preferred.

• Significant experience supporting Community Connect customers is preferred.

• A high school diploma or GED is required.

• A bachelor's degree is strongly preferred.

• Must obtain and maintain Epic certification in the assigned application module(s).

• Minimum of one year of relevant experience.

• Current internal or external Epic operational experience is strongly preferred.

• Capability to complete and maintain Epic certification in the assigned application module(s).

• Basic computer proficiency.

• Ability to work both independently and collaboratively within a team across various disciplines.

• Capacity to establish and adhere to work schedules within limited time frames and tight deadlines.

• Analytical skills to resolve both business and technical challenges.

• Strong interpersonal and communication abilities.

• Willingness to travel as necessary for Epic training.

• Ability to travel to remote work locations as required.

🏝️ Benefits

• Full-time employment.

• Day shift schedule.