Analyst, Valuation

This is a fully remote position, open to applicants in India.

📋 Description

• Serve as the primary contact for Appraisers, Brokers, and other stakeholders regarding the placement and follow-up of Valuation services transactions.

• Acquire valuation-related documentation from vendors and appraisers.

• Offer inbound and outbound support via calls and emails to vendors and appraisers.

• Provide updates and information to all stakeholders involved in transactions.

• Address inquiries related to properties.

• Record property-related information and communications.

• Engage effectively with multiple stakeholders throughout the transaction process.

• Achieve 100% Service Level Agreements (SLA) and maintain quality yields.

• Meet output Human Resource Deliverables (HRDs) established by the business unit.

• Investigate high-priority issues through thorough examination of complaints and disputes from both internal and external stakeholders.

• Escalate issues that require supervisory intervention.

• Complete assignments and projects in a timely manner.

• Foster strong teamwork and collaborate with colleagues to reach team and departmental objectives.

⛳️ Requirements

• Bachelor's Degree or an equivalent qualification.

• Exceptional written communication skills, including accurate grammar and punctuation.

• Ability to read and respond to client emails while adhering to effective business email writing protocols.

• Excellent verbal communication skills, fluent in English with a neutral accent.

• Strong analytical and cognitive abilities.

• Keen attention to detail.

• Minimum typing speed of 30 words per minute, with the capability to engage in phone conversations.

• Fluent English speaker.

• Aptitude for collaborating with multiple stakeholders.

• Consistently produce error-free work.

🏝️ Benefits

• Competitive salary based on experience and skills.

• Comprehensive insurance plans.

• Medical insurance coverage for employees and their families.

• Personal Accident Benefit and Life Insurance for employees.

• Wellness Programs including Doctor support, Psychologist, Counselor, and onsite health checkup camps.

• 10 paid holidays, in addition to 26 paid days off annually.

• Numerous employee engagement initiatives.

• Opportunities for employee training.

• An inclusive culture with growth opportunities.