Analista de Soporte de Aplicaciones

This is a fully remote position, open to applicants in Peru.

📋 Description

• Address initial incidents and escalate complex cases.

• Execute SQL queries to review and validate information.

• Conduct functional testing and document findings.

• Monitor applications and report alerts.

• Update tickets and documentation of solutions.

• Assist in improvements and automation under supervision.

⛳️ Requirements

• Technical or university graduate in Computer Science, Systems Engineering, or related fields.

• 1 to 2 years of experience in application support, data analysis, or functional testing.

• Preferable experience in the telecommunications sector.

• Intermediate Oracle SQL skills: queries, joins, filters, and groupings.

• Basic knowledge of Linux.

• Intermediate proficiency in Excel.

• Understanding of functional testing and incident management.

• API validation experience using Postman.

• Familiarity with Shell Script and Power BI.

• Experience with Jira or similar tools.

• Knowledge of billing processes, portability, complaints, or provisioning.

🏝️ Benefits

• Employment benefits from day one.

• Professional development and access to a training platform tailored to your needs and motivations.

• 100% covered health insurance.

• Life insurance as per law.

• Remote working arrangement from Monday to Friday.