Ambulatory Rehab Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the rollout of Epic Rehab for Benson/NCCH, encompassing build, configuration, testing, implementation, and go-live activities.

• Assess and configure Epic workflows that support Physical Therapy, Occupational Therapy, Speech Therapy, and other rehabilitation services.

• Collaborate with clinical and operational stakeholders to comprehend current workflows and convert requirements into Epic solutions.

• Conduct application build, configuration, testing, validation, and troubleshooting within Epic Rehab and its associated functionalities.

• Facilitate integrated testing, user acceptance testing, workflow validation, and ensure go-live readiness.

• Offer post-go-live stabilization and optimization assistance.

• Investigate and address application and workflow issues at locations already utilizing Epic.

• Identify opportunities for enhancing Rehab workflows, system configuration, usability, and operational efficiency.

• Troubleshoot documentation, scheduling, orders, charging, clinical workflows, and other functionalities related to Rehab.

• Coordinate with Epic Ambulatory and other application teams when workflows or issues span multiple applications.

• Create and maintain build, testing, workflow, and support documentation.

⛳️ Requirements

• Epic Rehab certification is highly preferred.

• Practical experience in supporting Epic Rehab workflows and functionalities.

• Epic Ambulatory certification or considerable experience in Ambulatory settings.

• Applicants lacking certification may be considered if they possess significant hands-on experience in Epic Rehab implementation, build, and support.

• Experience with rehabilitation workflows such as PT, OT, and/or Speech Therapy is required.

• Proficient in Epic build, configuration, testing, troubleshooting, and optimization.

• Experience in supporting an Epic implementation, rollout, expansion, or go-live is essential.

• Capability to independently investigate and resolve issues within an existing Epic production environment.

• Strong understanding of clinical workflows and the ability to translate operational requirements into Epic configuration.

• Experience working with clinicians and operational stakeholders in a healthcare setting.

• Excellent communication, documentation, and problem-solving abilities.

• Preferred experience in supporting multiple hospitals, clinics, or rehabilitation sites within the same Epic environment.

• Experience with Epic Rehab implementations, expansions, or optimization initiatives.

• Experience in supporting rehabilitation documentation, charging, scheduling, and clinical workflows.

• Background in providing remote implementation and production support within a complex health system environment.

🏝️ Benefits

• Contract role with an immediate start through April/May 2027.