AI Sales Specialist

This is a fully remote position, open to applicants in Singapore, +2 more countries.

📋 Description

• Oversee the commercial development and expansion of Voice AI opportunities throughout Southeast Asia, Japan, and Hong Kong.

• Actively seek out, cultivate, and engage new enterprise clients and partners.

• Generate new business prospects from initial outreach to deal progression.

• Convert real customer experience challenges into persuasive Voice AI applications.

• Lead technical qualification, customer discovery, and solution design for Voice AI and CX Automation initiatives.

• Scope, create, and independently conduct customer demonstrations, proofs of concept, and pilot projects.

• Establish clear success metrics and drive opportunities toward commercial closure.

• Collaborate with regional Sales Leads to develop enterprise opportunities, engage new clients, and convert pipeline into confirmed bookings.

• Identify and develop Voice AI applications based on customer maturity, business challenges, operational data, and customer experience needs.

• Gather customer metrics and requirements to formulate total cost of ownership, return on investment, and value-based business cases.

• Manage technical requests for proposals and information.

• Facilitate technical integration discussions with customers and partners.

• Foster relationships with enterprise clients and regional partners.

• Assist in partner enablement through training, demonstrations, and collaborative customer interactions.

• Maintain a robust understanding of the Voice AI, Contact Center, and CX Automation sectors.

• Represent AudioCodes as a regional subject matter expert.

⛳️ Requirements

• Located in Singapore, the Philippines, or Malaysia.

• At least 5 years of proven experience in a similar role as a Subject Matter Expert or Sales/Solution Architect, blending sales expertise with strong technical knowledge.

• Experience in Voice Conversational AI, including Virtual Voice Agents, Agent Assistants, and Real-Time Translations.

• Background in Contact Center operations.

• Experience in the Telecom (VoIP) sector.

• Proven track record in selling real-time communication (telephony) solutions and services to contact centers.

• Capability to engage with senior-level clients across technology, business, ROI, strategic, and market trends.

• Demonstrated experience working with technology partners and selling in multi-vendor environments and ecosystems.

• Ability to continuously learn and adapt in rapidly evolving technical landscapes.

• Willingness to travel 30% of the time across the Asia-Pacific region.

• Experience with large partners and large contact centers.

🏝️ Benefits

• Opportunity to travel 30% of the time across the Asia-Pacific region.