AI Content & Knowledge Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Evaluate and reorganize current training, knowledge, and document-oriented materials.

• Examine information found in PDFs and various source documents.

• Decompose large or intricate content into smaller, structured, and manageable elements.

• Review, enhance, and consolidate knowledge questions along with question banks.

• Convert extensive question sets into smaller, more targeted groups while preserving essential knowledge.

• Utilize AI tools to analyze, summarize, restructure, refine, and organize information effectively.

• Create and improve effective prompts to generate relevant and useful outputs from AI.

• Rigorously assess AI-generated content for accuracy, relevance, consistency, and quality.

• Identify redundancy, extraneous information, and opportunities to streamline content.

• Support the revision and restructuring of documents according to specified requirements.

• Keep organized documentation and maintain versions of updated materials.

• Collaborate closely with the client to grasp the intended purpose and required outcomes of each content piece.

⛳️ Requirements

• Mid-level: 2–3 years of relevant experience.

• Strong hands-on experience with AI tools such as ChatGPT, Gemini, or equivalent platforms.

• Proven ability to craft and refine effective AI prompts.

• Strong critical thinking and analytical capabilities.

• Excellent command of written English and comprehension skills.

• Ability to interpret, simplify, consolidate, and restructure complex information.

• Keen attention to detail and quality.

• Capability to independently evaluate AI-generated responses rather than solely relying on AI output without validation.

• Proficiency in working with PDFs, Word documents, spreadsheets, and other digital content.

• Strong organizational skills and document management expertise.

• Experience in training and education, learning and development, instructional design, content creation, knowledge management, assessment development, quality assurance, or documentation/process improvement is a plus.

🏝️ Benefits

• Company-provided complete setup for desktop/laptop with a backup internet connection.

• Complimentary pre-employment Medical Assessment (T&C apply).

• Health Maintenance Organization (HMO) coverage starting on the first day of employment.

• 15 Vacation Leaves and 5 Sick Leaves.

• Annual Performance Reviews.

• Unlimited Employee Referral Incentives.

• Employee Loan Facilities.

• Access to Social Clubs and Interest Workshops.

• Company events offering opportunities to win exciting prizes and be recognized for exceptional performance.

• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, Overtime, and Premium Pays.

• Competitive salary package.

• Work-life balance.

• Opportunities for growth.