AI and Collateral Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Spearhead the strategy, development, and continuous enhancement of Jumpfactor’s GHL-based outbound, intent, nurture, automation, and AI systems.

• Take ownership of the strategy and implementation of GHL, outbound, intent, nurture, and automation systems.

• Construct and oversee workflows, automations, APIs, webhooks, and integrations across GoHighLevel, n8n, HubSpot, and additional platforms.

• Utilize AI agents to streamline campaign setup, lead engagement, qualification, follow-up, appointment scheduling, and reporting.

• Develop and refine cold outbound, email nurture, SMS, funnel, pipeline, and conversational AI workflows.

• Create campaign messaging, copy, CTAs, offers, segmentation, and conversion pathways.

• Ensure campaigns are technically robust and aligned with lead generation and business goals.

• Design, test, and enhance AI voice agents using Retell, Vapi, GHL Voice AI, or comparable platforms.

• Develop reusable MSP and IT-specific nurture tracks, outbound sequences, funnels, templates, prompts, and campaign materials.

• Leverage AI to personalize, brand, and deploy campaign assets across multiple client accounts.

• Conduct research in MSP, IT, cybersecurity, and client markets to generate relevant messaging and materials.

• Evaluate campaign performance, lead quality, engagement, and conversion metrics and implement necessary enhancements.

• Diagnose workflow, integration, automation, and campaign-related issues.

• Establish testing and quality assurance protocols before and after campaign launches.

• Maintain SOPs, workflow documentation, prompts, and technical guidelines.

• Deliver internal training and participate in client support or strategy discussions as needed.

• Continuously investigate and implement new AI, automation, RevOps, and conversational AI innovations.

• Guide projects from concept to launch and optimization.

• Successful candidates will complete a series of assessments.

⛳️ Requirements

• Advanced expertise in GoHighLevel, encompassing CRM, workflows, funnels, pipelines, email, SMS, campaigns, and automations.

• Extensive experience in building automations and integrations using n8n.

• Proficiency in working with APIs, webhooks, HubSpot, and interconnected CRM systems.

• Solid understanding of outbound email strategies, email nurturing, lead generation, funnels, and conversion tactics.

• Strong marketing acumen across copywriting, offers, CTAs, audience targeting, and campaign strategy.

• Experience with AI-native tools such as Claude, Claude Code, ChatGPT, or similar platforms.

• Proven experience in developing AI agents or automated lead engagement and qualification systems.

• Ability to manage both technical and marketing aspects of a project effectively.

• Capability to independently drive projects from concept to launch and optimization.

• Excellent written and verbal communication skills in English.

• Strong troubleshooting, problem-solving, and project management abilities.

• Familiarity with Retell, Vapi, GHL Voice AI, or other conversational AI platforms.

• Experience in constructing AI SDRs, voice agents, or automated appointment-setting systems.

• Knowledge of email deliverability, lead scoring, segmentation, routing, and pipeline automation.

• Experience managing scalable systems across multiple client accounts.

• Background in an agency, SaaS, RevOps, GTM, or marketing technology setting.

• Experience creating reusable campaign libraries, workflows, templates, and materials.

• Previous work with MSPs, IT service providers, cybersecurity firms, or technology clients is a significant asset.

• Ability to independently research unfamiliar industries and translate discoveries into relevant campaigns.

• Demonstrated enthusiasm for testing and developing with emerging AI and automation technologies.

• Must be available to work Monday to Friday from 9:00 a.m. to 5:30 p.m. EST with a time tracker.

• Must possess fluent English speaking and writing skills for work purposes.

🏝️ Benefits

• Highly competitive compensation package.

• 100% remote work opportunity.

• Collaboration with a highly skilled international team.

• Numerous growth opportunities and career advancement prospects.

• Performance-based bonuses that acknowledge your contributions.

• Access to paid training, courses, events, and conferences.

• Paid social events to promote team camaraderie.

• Weekly learning initiatives.

• Access to cutting-edge technologies and tools.

• Independent contractor arrangement.

• Time tracking required.