Agent, Colleague Support, HRSS – Tier I Contact Center

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Deliver administrative services, support, guidance, and/or resolutions.

• Execute clerical tasks, which encompass customer service through various communication channels.

• Conduct data entry tasks.

• Organize and maintain records effectively.

• Provide support to key stakeholders, including management, colleagues, patients, and vendors.

• Offer tailored care and services that align with customer expectations and requirements.

⛳️ Requirements

• Capability to offer administrative services, support, guidance, and/or solutions based on experience, education, and established policies and procedures.

• Perform clerical tasks, including customer service across all communication methods.

• Proficiency in data entry.

• Skills in maintaining and organizing records.

• Ability to assist management, colleagues, patients, and vendors.

• Competence in delivering personalized care and services tailored to meet customer expectations and needs.

• Must qualify as an eligible applicant under relevant employment legislation.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional growth and development.

• Comprehensive health and wellness programs.

• Supportive work environment fostering teamwork and collaboration.